Job Details

Administrative Assistant I / Customer Service Representative

We're looking for a detail-oriented Admin/Customer Service Representative to join our Receiving team. You'll be responsible for processing client samples, maintaining accurate records, communicating with clients, and supporting our lab staff to ensure smooth workflow. No prior laboratory experience is requiredwe provide training!

Key Responsibilities:

• Receive and log client samples using LIMS and SAP, ensuring accuracy.
• Communicate with clients and lab staff to streamline workflow.
• Generate quotes and update clients on sample status.
• Maintain client files and detailed records.
• Support process improvement initiatives to enhance customer service quality and efficiency.
• Assist other customer service roles as needed.

Qualifications:

• High school diploma or equivalent; office or lab experience a plus.
• Strong customer service and communication skills.
• Ability to learn quickly and handle deadlines.
• Proficient in MS Office and Adobe Acrobat.
• High attention to detail, teamwork, and adaptability.

Why Join Us:

Gain hands-on experience in a professional laboratory environment.

Opportunities for training and growth within the company.

Supportive team culture and collaborative work environment.

Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.