Job Details

Equipment Technician

The Equipment Technician (ET) is a dedicated, multi-club technician responsible for all aspects of fitness equipment repair, preventative maintenance, and uptime within their assigned 24 Hour Fitness locations. The ET supports member satisfaction by ensuring workout equipment is consistently safe, functional, and aligned with company standards. This role is a critical part of the Facilities team and collaborates regularly with club General Managers, Facility Technicians (FTs), and the DRMM.

Essential Duties & Responsibilities

The ET conducts walkthroughs and diagnostics of fitness equipment across assigned clubs. They perform on-site corrective repairs on cardio, strength, and functional equipment. The ET completes and documents all PM tasks per manufacturer and company schedules. They maintain parts inventory and coordinate reorders with DRMM. All repairs are logged in ServiceChannel (or other maintenance systems). The ET partners with OEMs and vendors when technical support or specialized parts are needed. They attend area training and vendor workshops to stay current on equipment. The ET provides repair status updates to the DRMM and GMs. They train club staff on basic care and early failure reporting. The ET supports emergency repair needs outside regular hours if required.

Organizational Relationships

The ET works closely with General Managers, Facility Technicians, and the DRMM. The role also interfaces with manufacturers, equipment vendors, and internal maintenance teams as needed.

Qualifications

Required Knowledge, Skills & Abilities include strong mechanical and diagnostic skills, the ability to read schematics and equipment manuals, basic computer literacy (e.g., email, maintenance systems), excellent organization and communication, high attention to safety, detail, and follow-through, self-motivation with the ability to work independently, and 2+ years in equipment repair or related mechanical work (fitness equipment preferred).

Minimum Education: High School diploma or GED required.

Preferred Qualifications include OEM certifications from Life Fitness, Matrix, Precor, or similar, experience with ServiceChannel or similar systems, and an associate degree or vocational training in a mechanical or electrical field.

Physical Demands/Environmental Conditions

The ET must be able to lift up to 75 lbs. They frequently stand, kneel, bend, and work in tight spaces. They may involve exposure to grease, oil, and cleaning chemicals. The ET must wear 24 Hour Fitness approved uniform. Tools for the job will be provided.

Travel Requirement

This role covers multiple assigned clubs, and light travel between locations is required.

Benefits At 24

In line with our mission to create a healthier, happier world, we offer comprehensive benefits to help our team members do just that. We offer benefits such as paid time off, medical and dental coverage, 401k with match for qualifying positions, a free gym membership, and discounts on products and personal training. We also have a variety of Employee Resource Groups that you can connect with to participate in community events both in-person and virtually.

Disclaimer: This job description outlines the core duties and responsibilities of the Equipment Technician role. It is not intended to be an exhaustive list. 24 Hour Fitness reserves the right to modify responsibilities as needed to meet operational needs.