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Job Details

Airport Customer Service Agent

  2024-04-23     ABM     Portland,OR  
Description:

Job Description

Pay: <$19.50/ hourly
The pay listed is the salary range for this position. Any specific offer will vary based on the successful
applicant's education, experience, skills, abilities, geographic location, and alignment with market
data.
Benefit Information:
ABM offers a comprehensive benefits package. For information about ABM's benefits, visit ABM
2024 Employee Benefits | Front Line Team Members | (Programa de Beneficios de ABM)

Position Summary Details

The Ambassador Customer Assistant provides assistance and information to airport passengers.

Essential Functions

  • Acts as a Welcome Ambassador for arriving passengers
  • Greets and engages with passengers in and around the terminal area to offer assistance with directions, flight information and general inquiries
  • Explains to passengers what services are available to them at the airport

Responsibilities

(Other duties may be assigned.)
  • Stationed at various airport locations, including the main ticket lobby level to answer questions and provide information to passengers.
  • Greet passengers arriving from International flights.
  • Bin running for TSA
  • Other duties as required.

Qualifications
  • Must be 18 years of age or older.
  • Must meet all requirements to receive required airport SIDA badge and Customs Seal (if applicable), including ten-year work history if available.

Preferred Qualifications:
  • Customer Service Experience
  • 1 yr of similar work experience


About Us

ABM (NYSE: ABM) is one of the world's largest providers of facility services and solutions. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services and forward-looking performance solutions that improve the spaces and places that matter most. From curbside to rooftop, ABM's comprehensive services include janitorial, engineering, parking, electrical and lighting, energy and electric vehicle charging infrastructure, HVAC and mechanical, landscape and turf, and mission critical solutions. ABM serves a wide range of industries - from commercial office buildings to universities, airports, hospitals, data centers, manufacturing plants and distribution centers, entertainment venues and more. Founded in 1909, ABM serves over 20,000 clients, with annualized revenue approaching $8 billion and more than 100,000 team members in 350+ offices throughout the United States, United Kingdom, Republic of Ireland, and other international locations. For more information, visit www.abm.com.

ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-###-####. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.

ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility.

ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you'll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you're looking for a frontline or professional position, you can find post-military career opportunities across ABM.

ABM directs all applicants to apply at www.abm.com ABM does not accept unsolicited resumes.


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