Job Details

Job Description:

1. GENERAL POSITION INFORMATION

Position Name: Clinic Receptionist

Classification: Non-exempt, Part-Time, Non-Benefited

Compensation: $18/hr

FTE: up to 18 hours per week

Work Hours: Monday-Friday, 3:30-6:30

Department: Clinic Operations

Supervisor: Clinic Manager

2. POSITION SUMMARY

* Performs scheduling and patient registration for clinic and maintaining professional demeanor via phone, written, and in-person patient interactions

* Collects copays and outstanding balances from patients and balancing accurately within EHR and end of day closing reports

* Communicates effectively with team members and patients of appointment types, and necessary intake paperwork

* Completing inventory counts to ensure medical supplies and products are fully stocked and available within the clinic

* Monitoring intern and clinician overlapped scheduling and appropriately notifying when patient is ready to room.

* Accurately completing scanning and indexing within patient chart of completed documentation.

3. KEY RESPONSIBILITIES

Key Responsibilities/Duties

Collecting accurate patient information at registration and completing all necessary intake paperwork, while practicing patient health information (25%)

Monitoring patient feedback and ensuring professional and positive patient and customer experience, and escalating concerns promptly with clinic manager for resolution (25%)

Effectively preparing clinician schedules within blocked times to maximize clinician productively, and maximizing patient capacity by scheduling within same day when possible (25%)

Accurately completing scanning and indexing within patient chart of completed documentation (25%)

4. UWS CORE VALUES AND ASSOCIATED COMPETENCIES

The following Core Values are integral to working at UWS. All employees, regardless of their position within the university, are expected uphold the Core Values and demonstrate associated competencies.

Best Practices | We maintain high standards by using and integrating evidence across multiple disciplines. To accomplish this, We:

* Seek out and use relevant data to inform our decision-making.

* Incorporate peer-reviewed research and professional experiences into academic discourse and patient care.

* Promote student learning through excellence in instruction and assessment.

Curiosity | We are innovative, open minded, and forward thinking. To accomplish this, We:

* Approach our work with curiosity, inquisitiveness and willingness to think outside the box.

* Value and consider new ideas and ask, "What if...?"

* Remain open to change in order to advance and improve.

Inclusiveness | We are respectful, mindful, and welcoming of different ways of being, thinking, and doing. To accomplish this, We:

* Actively listen to diverse perspectives and value different viewpoints and experiences.

* Promote the equity of ideas, resources, power, and identity for all.

* Gather information and input from diverse groups to develop a common vision, improve policies and practices, and advance institutional goals.

Professionalism | We are responsible, respectful, and accountable. To accomplish this, We:

* Demonstrate civility in all our interactions, especially when there are disagreements or differing opinions.

* Take ownership of our speech, conduct, demeanor, and deliverables.

* Adhere to established policies, procedures, agreements, and deadlines.

* Act as thoughtful stewards of the university and its resources.

Student-Focus | We work for the common good of students' academic and professional success. To accomplish this, We:

* Incorporate student feedback to improve academics and university services.

* When making university decisions, we ask: What effect will that have on students?

* Seek to understand the students' experience through their eyes.

Whole-Person Health | We promote physical, mental and emotional wellness in all facets of the UWS experience. To accomplish this, We:

* Intentionally cultivate environments that support work-life balance.

* Consider personal and community wellness in decision-making.

* Maintain rigorous academic standards while supporting the health and well-being of our students.

* Include a range of health modalities in the classroom and clinic.

5. POSITION QUALIFICATIONS

Education & Training

Required: High school diploma or equivalent

Preferred: Associates Degree in General Studies or equivalent

Experience

Required: 1+ years working in healthcare or chiropractic setting

Preferred: 3+ years' experience in healthcare or chiropractic office

Related Knowledge, Skills, & Abilities

Required: Microsoft application proficiencies

Preferred: Epic EHR experience

6. APPLICATION, SCREENING AND HIRING PROCESS:

Screening of applicants will begin immediately, and the position will remain open until filled. To apply, please submit a cover letter, a resume and the names and contact information of three professional references.

University of Western States conducts background checks for the finalist or finalists of staff and faculty positions. The type of background check will vary by position type.

University of Western States is an equal opportunity employer.

To apply, please visit our website at:

You may attach your materials as Word or PDF documents.

University of Western States offers a generous compensation and benefits package, as well as the opportunity to work for a leader in the field of education. To learn more about our competitive benefits and additional rewards, including generous paid time-off, medical and dental insurance coverage, life and disability insurance, retirement plan with employer contribution, multiple flexible spending accounts, tuition reimbursement, click the link below.

University of Western States is an Equal Opportunity Employer.