Job Details

** Site Support Specialist**

**Job Category****:** Administrative & Other NOC **Requisition Number****:** SITES002825 Showing 1 location **Job Details**

**Description**

We are CODA. We are a not-for-profit, research focused behavioral health agency and the oldest opioid-addiction treatment facility in Oregon. We help adult clients whose health and quality of life are compromised by alcohol, drugs and mental health challenges through compassionate, evidence-based care. Our comprehensive network of programs allow us to treat all forms of addiction at multiple levels of recovery through residential and outpatient care. We value our amazing employees and show it with excellent benefits, a supportive company culture and the opportunity to be part of a best-in-class research department.

Our positions are eligible for a generous benefits program including medical, dental, life, short and long term disability insurance, 401(k) with 4% employer matching, and up to 4 weeks paid time off in the first year. Employees also receive priority consideration for career advancement opportunities as well as professional development training and support.

Essential Duties:

Provide reception and customer service to patients and visitors within a behavioral healthcare environment.

* Manage multi-line telephone system, provide basic service information and schedule client appointments.

* Conduct routine admission of screened patients, complete intake paperwork, verify financial and insurance eligibility and set-up financial information in electronic medical records.

* Process patient admission and discharge documents.

**Requirements**

Applicants with the following qualifications and experience are encouraged to apply.

* High school diploma or GED.

* Customer service experience.

* Experience with computers; ability to quickly learn new software

* Minimum of 2 years healthcare administration or similar experience.

All CODA facilities are drug-free and smoke-free worksites. Employees may not be serving any supervised parole or probation. Individuals in recovery must have a minimum of two years in recovery post-treatment to be considered for employment.

**CODA is an equal opportunity employer with a diverse workforce and an inclusive culture.** **All qualified applicants are encouraged to apply.**

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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)