Job Details

Our Culture

Our unique culture is at the heart of all we do and is guided by our values and behaviors. It's what we expect of ourselves and each other every day. We call them the "Actions We Live By."

Our Core Values:

Actions We Live By. It's who we are when we step into our full power.

Keep It Real. Always. We need open and honest discussions. We need courage to speak up and to call things out that aren't good enough. And we navigate tough conversations with empathy and grace.

Think Ahead. Be An Owner. Always be proactive, not reactive; be on the front foot. If we want to be an owner of this business, we must act like it!

Stay Humble. Hustle Harder. Show up and do the hard workBe a gritty, roll-up-your-sleeves kind of crewKnow it's never about one person-we are a part of a powerful team.

One Team. One Voice. Be ONE united team. When we move in the same direction, there are no limits to what we can accomplish.

Be Curious. Ask Why. Stay member curiousWe seek to understand, and we never settle. We ask questions to truly understand the core of a matter.

GENERAL SUMMARY

Under the direction of the Family Programming Director, the Family Programming Lead is responsible for caring for children ages six weeks through five years; assist the Family Programming Director to ensure all team members provide a safe, clean, fun environment for children; execute and support the department's established guidelines and standards.

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

PRIMARY JOB FUNCTIONS

• Care for children ages six weeks through twelve years
• Provide a safe, clean environment including sanitizing toys and play areas, check and change diapers, pick up toys, and wipe down tables and counters
• Ensure the entire childcare space is supervised and that every zone with a child is staffed
• Ensure that all items on the opening and closing operations checklists are completed
• Greet parents and children with a smile; invite children to join activities
• Ensure interaction with children at all times; ensure that all children are engaged with a special focus on older, shy and/or bored children; comfort and assist crying children
• Organize and implement age-appropriate activities such as craft time and story time
• Ensure team members work actively and efficiently while on shift
• Ensure children are treated with responsive respectfulness, i.e. coached vs. scolded; discuss behavior tactfully and out of range of child's hearing
• Assist staff regarding sick procedures and update director regarding schedule changes
• Be present on the floor; support staff and offer assistance as necessary
• Perform administrative duties including, but not limited to, updating Connect, communicating with members, and creating marketing materials
• Meet weekly with Family Programming Director to review initiatives and goals; develop programming
• Act as the department representative when necessary in the event that the Family Programming Director is not present; professionally and appropriately field member questions/concerns.
• Train staff to meet or exceed demands of the business; provide feedback and build relationships
• Communicate timely and follow up as appropriate
• Active participation in events, programs, meetings and training
• Represent the club in a professional manner through image, dress, communication, and immediate follow through and response
• Monitor staff to ensure compliance with company guidelines

MINIMUM QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each primary job function with energy, enthusiasm and dedication. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

SKILLS & KNOWLEDGE

• Minimum one (1) year of experience caring for children in daycare or babysitting environment
• Ability to create and implement innovative children's programs
• Love for children and extensive experience caring for children ages 6 weeks to 13 years
• Professional, friendly manner and excellent customer service attitude and abilities
• Strong verbal communication and conflict resolution skills
• Enthusiastic, responsible, and dependable team player
• Self-motivated, takes initiative and willing to acquire new skills
• Well organized and detail oriented
• Computer literate
• CPR certification required

WORKING CONDITIONS/ PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to arrive at work on time for all scheduled work shifts required
• Ability to work weekends, evenings, and holidays required
• Must be flexible, adaptable, and readily able to adjust to changes in work environment
• Position requires daily public contact
• It is sometimes necessary to deal with unpleasant or angry people with the need to problem solve difficult situations
• It is necessary to adapt to a frequently changing environment
• Frequently required to use hands to finger, handle or feel; and reach with hands and arms
• Frequently required to climb or balance and occasionally stoop, kneel, crouch, or crawl
• Must occasionally sit for extended periods and regularly walk around the facility
• Must occasionally talk and hear
• Must frequently move 10 pounds, and in the event of an emergency lift and/or move up to 50 pounds
• Specific vision abilities required, but not limited to close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus

JOB DESCRIPTION REVISION

This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with this job. While this job description is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change. This job description replaces all previous descriptions for this position.

An Equal Opportunity Employer

The Bay Club Company ("TBCC") provides equal employment opportunities without regard to race (and all traits historically associated with race, including but not limited to, hair texture and protective hairstyles), color, religion, creed (including, but not limited to, religious dress and grooming practices), sex (including pregnancy, childbirth or related medical conditions, and breastfeeding, and other related medical conditions), sexual orientation and identity, gender, gender identity, gender expression, actual or perceived national origin/ancestry, accent or ability to speak English, age, disability, marital/familial status, source of income, veteran status, citizenship status, political activities or affiliations, medical condition, genetic information, persons with AIDS or AIDS-related condition, or persons who are victims of domestic violence.