Job Details

Pay: $95K/YR
The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant's experience, skills, abilities, geographic location, and alignment with market data.

Benefit Information:
ABM offers a comprehensive benefits package. For information about ABM's benefits, visit ABM Employee Benefits | Staff & Management

The facilities account manager will be the single point of contact on ABM's behalf responsible for the delivery of quality facility management services.

ACCOUNT MANAGMENT

• Oversees integrated facility services which include managing, maintenance, custodial services and contracted service contracts.
• Acts as primary liaison with all customer departments, actively ensuring that service is prompt, responsive, effective and that inter- departmental concerns are addressed and resolved for ABM covered service activities
• Performs daily walk through of the Hillsboro, OR site to ensure that the property, infrastructure and its associated equipment operate safely, efficiently and reliably.
• Following daily walk through create work order tickets, escalate and oversee completion in a timely manner
• Review work orders in Corrigo for all ABM covered properties on a daily basis to ensure timelessness of completion, provide status updates, ensure processes are followed by recipients to close the work orders and escalate as required
• Responsible for the planning, implementation, coordination, and supervision of all tasks and activities for ABM covered building systems specific to operations and maintenance within the portfolio completed by ABM technicians.
• Ensures that reactive and preventive maintenance activities are appropriately balanced; monitors current and deferred maintenance backlogs; adjusts priorities and/or resources as needed and ensures that deferred maintenance is adequately documented for ABM covered systems.
• Assists in the negotiation of major service contracts related to ABM's scope of services and works with ABM management team to prepare annual escalations as well as changes in scope to present to the client team
• Develops and executes a strategic plan to oversee the management of key functions within Facilities Management.
• Maintains an efficient and productive organization utilizing leadership skills; reviews and evaluates the performance of ABM personnel on the account; provides guidance and training as required and recognition when warranted.
• Complies with customer and ABM corporate policies, communicates to subordinates and ensures subordinate compliance.
• Evaluates improvements, suggestions, proposals, and project requirements; determines their feasibility and economic worth.
• Develops and negotiates minor construction projects as assigned.
• Assist in the building of Facility Capital planning budget.
• Maintain all code / compliance records (Refrigerant Management / Inspections)

FINANCIAL

• Oversee the monthly invoicing process to ensure the invoices are submitted to the client in a timely manner.
• Assist the local branches and billing team by checking invoicing prepared to ensure alignment with the client requirements, accuracy and all required back-up has been attached.
• Track and proactively monitor financial spend on the account then align with issued purchase orders. In the event the spend exceeds the allotted purchase order obtain necessary approvals to increase existing purchase orders or obtain new.
• Determine if work order requests fall outside of the scope of work and work with internal team to prepare pricing estimates for client review and approval.
• Assists in the creation and provide recommendations on the annual facility budget which is prepared by the client.