Job Details

Posted Friday, August 9, 2024 at 8:00 AM

Portland, Oregon-based WFG National Title Insurance Company (WFG), a Williston Financial Group company, is a new breed of national real estate service providers and title insurance companies powered by innovation and collaboration. Founded in 2010, WFG has become the 6th truly national title underwriter and accomplished that faster than any other underwriter in history by creating and delivering a comprehensive suite of real estate-related services and technology. In all that it does, WFG strives to improve the real estate transaction, while increasing transparency and empowerment to the title agent, lender, realty professional and consumer.

WFG enjoys a Financial Stability Rating of A' (A prime) as assigned by Demotech, Inc. Built around the directive to “communicate, collaborate, coexist,” WFG has worked to introduce a superior level of client commitment and service to the traditional mortgage and real estate industries, working to meet the changing needs of its clients, agents and associates. For more information, please visit www.WFGNationalTitle.com.

Job Purpose:
Jr. Escrow Officer is responsible for providing superior escrow services while maximizing profitability utilizing technology, communication, collaboration and co-existence with clients, consumers and WFG personnel in a manner compliant with WFG Policies and Procedures.

Essential Job Functions:

• Under the direction of an Escrow Officer, pre-closing preparation and/or post-closing tasks.
• Provide support to Escrow officer including handling money transfers, preparing documentation, closing transactions, advising customers and handling funds.
• Act as a liaison and maintain communication between customers and all parties involved in transaction.
• Review contracts, commitments and orders in preparation for the closing, as well as assemble the necessary documents to prepare the file.
• Submit post-closing documents to lender to obtain funding and disbursement approval.
• In conjunction with the Escrow Officer, prepares final statements for involved parties.
• Ensure all parties, including buyers, sellers, agents, lenders or borrowers receive copies of final settlement statements prior to closing, after receiving lender's final approval.
• Coordinate the collection of information to finalize the sale or refinancing of property.
• Perform signings as necessary.
• Engage in WFG company culture that emphasizes engagement in our 4 Cs, quality of work and high performance.
• Engage in ongoing personal improvement, self-marketing, and track real estate industry trends.
• Knowledge of WFG products, services and company policies and procedures.
• Maintain compliance with company policies and procedures.
• Submit timely requests for PTO and overtime scheduling to Escrow Manager.
• Maintain transparent communication with Escrow Officer and Escrow Manager.
• Interact with clients, real estate agents/brokers, attorneys, consumers, lenders and any other parties involved in transactions when necessary.
• Escalate complaints to Escrow Manager and maintain records per policies and procedures.
• Additional duties as may be assigned by management.

Knowledge, Skills and Abilities:

• Comply with applicable State licensing requirements.
• Learn basic understanding of escrow law, local city and state requirements.
• Learn basic understanding of RESPA, TILA, Dodd-Frank and CFPB rules.
• Learn basic understanding and adoption of ALTA Best Practices.
• Ability to read, write and interpret English.
• Possess excellent verbal communication and problem solving skills.
• Familiarity with Word, Excel, Outlook, PowerPoint and escrow production software e.g. ResWare, RamQuest, AtClose, IClosings and/or others.
• Ability to work with mathematical concepts (fractions, percentages, ratios and prorations).
• Possess strong customer service skills and demonstrate excellent comprehension and organizational skills.
• Ability to manage multiple actions at once; flexibility to reprioritize quickly.
• High school diploma or general education degree (GED), two years related experience and/or training or equivalent combination of education and experience.
• Must successfully pass a criminal history and credit background check.

Supervisory Responsibility: This position has no supervisory responsibilities.

Work Environment:
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands:
Basic office environment: ability to sit, stand, walk, kneel, stoop, use stairs, reach, pull and lift objects. Must be able to lift a minimum of 20 lbs.

Position Type/Expected Hours of Work:
Days and hours of full-time position are Monday through Friday, 8:00 a.m. to 5 p.m. Part-time positions may be considered.

Travel:
No travel is expected for this position.