This is a hybrid role based out of our HQ office near Portland, Oregon. The expectation is for employees to be in-office 3 days or more per week, depending on business need. This in-office expectation is subject to change at business discretion.
ABOUT THE POSITION
Columbia Sportswear Finance & Accounting teams oversee the financial health and forward strategy for a portfolio of four global brands. These teams exercise expertise across Compliance, Credit, Financial Planning and Reporting, Tax, Treasury, Procurement and Strategy. Advancing traditional Finance & Accounting functions, the organization is also driving exciting innovation in the application of advanced analytics and automated intelligence.
As the Manager - Payments & Fraud, you will be a strategic leader within the Corporate Treasury team. Here you will leverage technological advancements such as machine learning to attain the highest level of payment authorization possible and keep levels of fraud and chargebacks in check. You'll demonstrate broad eCommerce Payments and Fraud expertise, while providing direction and support to a geographically dispersed team of specialists. Effective communication, influencing skills, and relationship building are all core to this role. You'll be relied upon for your technical knowledge and ability to roll up your sleeves, diving into detailed conversations with functional specialists.
HOW YOU'LL MAKE A DIFFERENCE
Develop and drive near and long-term global Payments and Fraud strategies
Optimize Columbia's payment processing platform to attain the highest level of payment authorization possible while maintaining acceptable levels of fraud and chargebacks
Continually evaluate which payment methods and processors represent optimal solutions for Columbia from both a revenue generation and cost efficiency standpoint
Collaborate with multiple stakeholders to analyze, implement, and support new payment methods
Expand oversight of Payments and Fraud to new geographies
Develop payment and fraud specialists
Manage relationships with payment processors, consultants, banks, and issuers
Identify and address cross channel fraud and exploitation in the payments space
YOU ARE
Action oriented and comfortable making informed decisions and prioritizing deadlines
An effective communicator across written, verbal and interpersonal channels
A natural problem solver, directing the resolution of complex business issues by applying advanced analytical thought and judgment
Not satisfied with maintaining the status quo, always looking for opportunities to improve processes and leverage technology
Comfortable negotiating and influencing decisions in partnership with senior executives and major vendors on significant matters
Someone who believes that anyone can enhance their skillset and capabilities with effort, persistence, and a strong desire to learn and grow
YOU HAVE
Bachelor's degree in accounting, business administration, finance, economics, mathematics, computer science or related field
8+ years of experience in payments, ecommerce fraud management, financial services, or related field
5+ years of experience leading teams with demonstrated success navigating cross-functional relationships in a large, international company
Extensive payment processor implementation experience, including standard methods (e.g., Visa, Mastercard, AMEX) and alternative methods (e.g., Apple Pay, Klarna, PayPal)
In-depth understanding of payment and fraud industry regulations
Strong technical skills, including advanced proficiency using Microsoft Office products, payment processing platforms (including: Adyen, AMEX, CyberSource, Klarna, PayPal), fraud tools (Ekata), and reporting software (BW)