Job Details

Manager - Payments & Fraud

Manager - Payments & Fraud

Location: Portland, Oregon, United States of America

Time Type: Full-time

Posted on: 5 days ago

Job Requisition ID: R-013297

This is a hybrid role based out of our HQ office near Portland, Oregon. The expectation is for employees to be in-office 3 days or more per week, depending on business need. This in-office expectation is subject to change at business discretion.

ABOUT THE POSITION

Columbia Sportswear Finance & Accounting teams oversee the financial health and forward strategy for a portfolio of four global brands. These teams exercise expertise across Compliance, Credit, Financial Planning and Reporting, Tax, Treasury, Procurement and Strategy. Advancing traditional Finance & Accounting functions, the organization is also driving exciting innovation in the application of advanced analytics and automated intelligence.

As the Manager - Payments & Fraud, you will be a strategic leader within the Corporate Treasury team. Here you will leverage technological advancements such as machine learning to attain the highest level of payment authorization possible and keep levels of fraud and chargebacks in check. You'll demonstrate broad eCommerce Payments and Fraud expertise, while providing direction and support to a geographically dispersed team of specialists. Effective communication, influencing skills, and relationship building are all core to this role. You'll be relied upon for your technical knowledge and ability to roll up your sleeves, diving into detailed conversations with functional specialists.

HOW YOU'LL MAKE A DIFFERENCE

• Develop and drive near and long-term global Payments and Fraud strategies
• Optimize Columbia's payment processing platform to attain the highest level of payment authorization possible while maintaining acceptable levels of fraud and chargebacks
• Continually evaluate which payment methods and processors represent optimal solutions for Columbia from both a revenue generation and cost efficiency standpoint
• Collaborate with multiple stakeholders to analyze, implement, and support new payment methods
• Expand oversight of Payments and Fraud to new geographies
• Develop payment and fraud specialists
• Manage relationships with payment processors, consultants, banks, and issuers
• Identify and address cross channel fraud and exploitation in the payments space

YOU ARE

• Action-oriented and comfortable making informed decisions and prioritizing deadlines
• An effective communicator across written, verbal and interpersonal channels
• A natural problem solver, directing the resolution of complex business issues by applying advanced analytical thought and judgment
• Not satisfied with maintaining the status quo, always looking for opportunities to improve processes and leverage technology
• Comfortable negotiating and influencing decisions in partnership with senior executives and major vendors on significant matters
• Someone who believes that anyone can enhance their skillset and capabilities with effort, persistence, and a strong desire to learn and grow

YOU HAVE

• Bachelor's degree in accounting, business administration, finance, economics, mathematics, computer science or related field
• 8+ years of experience in payments, eCommerce fraud management, financial services, or related field
• 5+ years of experience leading teams with demonstrated success navigating cross-functional relationships in a large, international company
• Extensive payment processor implementation experience, including standard methods (e.g., Visa, Mastercard, AMEX) and alternative methods (e.g., Apple Pay, Klarna, PayPal)
• In-depth understanding of payment and fraud industry regulations
• Strong technical skills, including advanced proficiency using Microsoft Office products, payment processing platforms (including: Adyen, AMEX, CyberSource, Klarna, PayPal), fraud tools (Ekata), and reporting software (BW)

This job description is not meant to be an all-inclusive list of duties and responsibilities, but constitutes a general definition of the position's scope and function in the company.

Columbia Sportswear is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

If you need an accommodation/adjustment to successfully complete and submit your application, please reach out to ...@columbia.com with the Subject: Applicant Assistance Requested.