Customer Relations Representative - State Farm Agent Team Member
2025-05-09
Mark Nguyen - State Farm Agent
Portland,OR
Description:
Responsive recruiter
Replies within 24 hours
Benefits:
Hourly Plus Commission
401(k)
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:As an Customer Relations Representative - State Farm Agent Team Member for Mark Nguyen - State Farm Agent, you are vital to our daily business operations and customers' success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
Establish customer relationships and follow up with customers, as needed.
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
Promote successful and long-lasting customer relations.
QUALIFICATIONS:
Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
Experience managing client relationships is preferred
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal, and listening
Dedicated to customer service
Able to anticipate customer needs
Able to effectively relate to a customer
Proficiency in Spanish is preferred
Compensation: $35,000.00 - $55,000.00 per year
Are You Driven & Ambitious?
We are a very busy office and are looking for our next great team member. This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are an established, growth-oriented agency with a team of highly motivated individuals. Our team works hard to reach our goals together as a team and have fun while we are doing it! We want to work alongside those who are equally committed to excellence and personal achievement. If you want to work in an environment that is fun, challenging, and rewarding, then Mark Nguyen - State Farm Agent may be the right fit for you! About Our Agency
Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
Our office is located in East Portland.
I have been a State Farm agent since 2010.
I am a proud graduate of University of Oregon.
Our agency has received awards including: Ambassador Travel, Legion of Honor, and Bronze Tablet
Additional languages spoken: Spanish
If you want a career, not a job, then we encourage you to apply
State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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