Job Details

Crater Lake inspires awe. The lake was formed over 7,700 years ago, when a violent eruption triggered the collapse of a tall peak. The lake is fed by rain and snow, is the deepest lake in the USA and one of the most pristine on Earth. You will gaze in wonder at its blue water and stunning setting atop the Cascade Mountain Range.

If you are looking for a unique place to work and have a passion for providing customer service, this is the spot for you! We offer our associates competitive pay and benefits. Along with programs that support your career growth and development with the company. Join our team at Explor Crater Lake, LLC.

Responsibilities:

• Responsible for basic line handling and knowledge of Coast Guard regulations
• Operate skiff and other equipment as requested in a safe and responsible manner.
• Refuel boats as required adhering to all environmental and safety procedures.
• Answer guest questions and provide excellent customer service.
• Assist with boarding and disembarking passengers.
• Assist with readying the boats and cleaning duties.
• Communicate effectively with the crew and management regarding any issues.
• Assist other Dockhands with securing boats to docks.
• Assist with ticket sales.
• Respect boat operation guidelines and rules and be accountable in following them.
• Other duties per Duties Checklist and as requested.

Position Requirements:

• Prior experience as a tour guide, boat captain, or similar role (preferred).
• Possess line handling skills including ability to tie various knots, toss and cleat lines.
• Must be able to bend, twist, squat and stand on feet for up to 8 hours per day.
• Possess unlimited ability to swim and work safely around deep water or on docks.
• CPR and First Aid certification (Required).
• Ability to work flexible hours, including weekends and holidays.
• Comfortable working in various weather conditions.
• Physically able to assist passengers.
• Must be physically able to hike up and down a strenuous one mile with approximately 700 feet of elevation gain daily.

Knowledge and Experience:

• Prior dockhand experience preferred.
• Multilingual abilities (a plus).
• One year customer service or marina experience.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Pay Range: $17.20 per hour