Job Details

Position Announcement

Position Details

Proposed Start Date
07/01/2025

Classification Title
Office Specialist 2

Working Title
Student Record & Registration Specialist

Department
200261 - REG Registrar's Office

Position Number
D91335

Representation
OP - SEIU/OPEU Local 503

Position FTE
1.0

End date, if applicable

Position Summary

Brief Description of PSU/School/Dept

Portland State University is Oregon's most affordable public research university, located in the heart of one of America's most dynamic cities. Our mission to "let knowledge serve the city" reflects our dedication to turning ideas into action - in Portland and around the world. The city is our campus, giving students unmatched access to career connections, a vibrant cultural scene and hands-on learning experiences with hundreds of community partners.

More than 27,000 students from all backgrounds bring diverse perspectives to our classrooms and campus life, from the tree-lined Park Blocks to the bustling Urban Plaza and state-of-the-art science labs. We are proud of our world-class faculty, groundbreaking research and international reputation for excellence in sustainability, community engagement and innovation.

Position Summary

The primary role of this position is to provide information and assistance for all functions associated with the Registrar's Office via phone, in-person, or email interaction. These include but are not limited to, admission to the university, registering for classes and all policies and procedures related to student records. The position will provide service to not only the current student population, but prospective students, faculty and staff as well as alumni and community members.

This position will also provide program or process oversight for one or more specific business operations such as special program enrollment, residency classification assistance, official enrollment verification, transcript or educational record procurement, or special appeal exceptions. The position will be responsible for accurately creating, posting, maintaining and preserving the integrity of official student academic records.

This is application pool is for two Student Record and Records Specialist positions.

Minimum Qualifications from Classification

Two years of general clerical experience. One year of which included typing, word processing, or other experience generating documents; OR
An Associate's degree in Office Occupations or Office Technology; OR
Graduation from a private school of business with a Certificate in Office Occupations or Office Technology AND one year of general clerical experience.

Note:
College courses in Office Occupations or Office Technology will substitute for the required experience on a year-for-year basis.

Additional Minimum Qualifications for this Position

• One year customer service experience either in person, via telephone, or through electronic communication.
• Ability to perform work, stay on task, and maintain coverage schedules in a self-directed way.
• Successful completion of a background check.

Preferred Qualifications

• Knowledge of PSU policy, procedure and environment.
• Knowledge of Banner SIS.
• Experience at an academic institution of higher education.
• Experience with de-escalation techniques in service related environment.

Key Cultural Competencies

• Creates an environment that acknowledges, encourages and celebrates differences.
• Functions and communicates effectively and respectfully within the context of varying beliefs, behaviors, orientations, identities and cultural backgrounds.
• Seeks opportunities to gain experience working and collaborating in diverse, multicultural, and inclusive settings with a willingness to change for continual improvement.
• Adheres to all PSU policies including the policies on Prohibited Discrimination & Harassment and the Professional Standards of Conduct.

Environmental Stewardship

Contributes to a culture of environmental stewardship, practices resource conservation, and actively works toward achieving long-term sustainability goals.

Work Days/Hours
Monday through Friday, 8a.m. to 5p.m.

Total Compensation Range & Benefits Statement

The starting salary rate for this position will be between $18.16 per hour and $20.55 per hour. The starting salary may be negotiable above this range, however it will be dependent upon the knowledge, experience, skills and abilities of the chosen candidate, the budget of the hiring department, and approval from HR.

PSU's excellent benefits package includes 95% premium paid healthcare; a generous retirement and vacation package; and reduced tuition rates for employee, spouse or dependent at any of the Oregon Public Universities.

Application Instructions

Additional Information

Additional Application Instructions (deadlines, etc.)

Please list the names, telephone numbers and email addresses for three professional references.

Background Check Required
Yes

If you have questions

Please email the Office of the Registrar at ...@pdx.edu

Search Details

Posting Close Date

Application screening begins
06/02/2025