Job Details

Content Operations Lead, Digital & SNKRS

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Content Operations Lead, Digital & SNKRS

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This range is provided by Thesis. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$91,000.00/yr - $105,000.00/yr

Reports to: Staffing Director

Classification: Exempt, Full Time

Location: Embedded role in Beaverton, OR

Who We Are

We are Thesis. Proudly headquartered in Portland, OR, while serving clients globally for over 20 years. Thesis is a creative agency that drives business success through marketing across technology, strategy and operations.

THE JOB

As a Content Operations Lead, Digital & SNKRS for the APLA (Asia, Pacific, Latin America) Digital Marketing team, you will be embedded with our client partners in Beaverton, OR, supporting strategic, tactical, and operational initiatives. Your time will be split 50/50 between serving SNKRS, and providing operational leadership while managing content operations across web and apps. This role is multifaceted, blending operational excellence, strategic thinking, and creative problem-solving in a fast-paced environment.

As a Person, You Are

• A Thoughtful Problem-Solver: You dive deep into understanding how processes work, showcasing your inquisitive nature.
• A Process-Oriented Perfectionist: Your meticulous attention to detail ensures seamless operations and organization.
• An Innovative Visionary: You think outside the box, proposing bold solutions that drive progress.
• A Constructive Collaborator: You excel at providing and receiving feedback to foster productive teamwork.
• A Calm Decision-Maker: You anticipate challenges and handle them confidently under pressure.
• A Proactive Self-Starter: You take ownership and accountability, driving projects forward independently.
• A Spin Preventer: You skillfully maintain focus and clarity across teams and client interactions.
• A Clear Communicator: You enable collaboration by providing precise direction and fostering understanding.
• An Adaptable Navigator: You embrace ambiguity, sourcing information to chart clear paths forward.
• A Relationship Builder: You confidently connect with all levels of leadership, appreciating cultural differences.
• A Supportive Leader: You nurture lasting, healthy relationships with teammates, clients, and beyond.
  
  

In This Role, You Will

• Serve as the primary interface with clients, embedded within their team, and align with their in-office expectations.
• Lead and refine the content planning, production, and authoring process across web and apps, creating clear and efficient operating models.
• Serve as the primary point of contact for new and evolving web and app capabilities, including training, process documentation, transition management and best practices leadership.
• Partner with cross-functional teams to ensure an aligned operational approach across all digital channels.
• Manage third-party agencies, ensuring smooth collaboration from brief in to publishing.
• Facilitate seamless content handoffs to cross-functional and in-market teams.
• Deliver monthly, quarterly, and annual execution volume reports.
• Lead execution data audits to ensure process compliance and reporting accuracy.
• Provide content performance reports and insights, where applicable.
• Create and maintain project timelines, providing clear milestones and aligning stakeholders.
• Identify and implement long-term process improvements to increase productivity.
• Manage meetings effectively by organizing logistics, setting agendas, and capturing actionable notes.
• Communicate proactively across departments, cultures, and time zones to drive project completion.
• Build strong relationships, confidently engaging with leadership at all levels and valuing cultural differences.
• Proactively address strategic priorities, raising risks, and offering solutions to ensure successful outcomes.
• Proactively identify and implement process improvements.
• Facilitate cross-departmental and cross-cultural communication to ensure timely project delivery.
  
  

As For Experience, You Need

• A Bachelor's degree, preferably in Advertising/Marketing, Communications, Business, or a related field.
• At least 6 years of experience in marketing and/or project management.
• Proficiency in tools like Airtable and Keynote for managing workflows and creating impactful presentations.
• Strong skills in analysis, problem-solving, and collaboration, with a track record of working effectively across cross-functional teams and senior leadership.
• A solid understanding of digital marketing channels, user experience principles, and emerging industry trends.
• The ability to navigate ambiguity, work independently, and deliver strategic recommendations confidently.
• An interest for sports, an appreciation for diverse cultural insights, and a keen focus on consumer-driven approaches.
  
  

WORK ENVIRONMENT AND PHYSICAL DEMANDS

The following capabilities are required in order to perform the essential functions of this position. Reasonable accommodations that do not create an undue burden on the agency are available to address the following requirements.

• Using standard office equipment, computers, and related technology.
• Certain activities are performed in an environmentally controlled office setting subject to extended periods of sitting, keyboarding, and manipulating a computer mouse.
• Bending, reaching, lifting, pushing, and pulling up to 25 pounds.
• No travel is anticipated for this role.
• Thesis follows our client's in-office schedule of Monday through Thursday, with the potential requirement to be in-office on Fridays as well, in Beaverton, OR.
  
  

EEO STATEMENT

Workplace equity is not a single checkbox.

It's a vital way of thinking, working, and moving through the world. At Thesis, we prioritize diversity, equity, and inclusion. You'll see this in our hiring practices, growth projects, and workplace programs — because our agency, our work, and our society are better when diverse perspectives come together.

Thesis is committed to the full inclusion of all qualified individuals. As part of this commitment, Thesis will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact Thesis Human Resources as ...@Thesis.Agency for more information.

VALUES

Be Lean, Take Action: We believe in thinking big, rolling up our sleeves, and getting the job done. And while we love a good plan, we believe in using process as an engine, not a brake.

Say What You Mean, Mean What You Say: We're all here to learn, grow, and evolve together, which requires connecting, conflicting, and embracing. Honesty and ideas are welcome; ego is not.

Show Up Fully: We invite you to bring your whole self to work — your perspective, cultural background, lived experiences — while creating room for others' strengths to complement your own. What makes you remarkable is welcome at Thesis.

ENCOURAGEMENT

Above all, be hungry to learn and grow beyond this job description.

Research shows that women and people of color often only apply for jobs if they meet 100% of the qualifications. We understand experience can manifest in different ways, and we want to hear about it.

We also know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. So, please don't hesitate to apply. We'd love to hear from you.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Advertising Services

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