Job Details

The Strategy Consultant III role will be responsible for (1) developing and owning KPNW's multi-year pricing strategies to support the Dental programs membership growth, (2) supporting the regions annual business cycle deliverables including the regions 3-year strategic plan, financial & membership growth recommendations, and (3) analyzing competitor and market intelligence to develop rate increase and membership growth recommendations that support senior leadership decisions.

This is a high-visibility role partnering closely with executive leadership across multiple teams within the organization to help deliver data-driven recommendations that support senior leadership decisions.

A successful consultant has experience in membership growth, project management, is comfortable working on complex problems that may not always have a clear answer, approaches projects with curiosity and a winning spirit, and has strong facilitation and collaboration skills.

Note: Work location is remote (e.g., home address), per KPs Authorized States Policy - Employees may be required to travel to a KP or customer site. Residence required in the primary location: 500 NE Multnomah St., Portland, Oregon 97232; however, this position may have visibility in all Kaiser Permanente authorized locations. Note: Compensation may differ based on the market.

Job Summary:

In addition to the responsibilities listed above, this position is also responsible for supporting business strategy and/or initiative planning by contributing to organizational strategy processes and coordinating across teams to facilitate key conversations; facilitating knowledge sharing across functions and entities to support strategic priorities; helping build out frameworks to facilitate strategy development by leveraging SWOT and gap analyses to ensure that strategic opportunities are correctly identified; prioritizing strategic choices through enterprise processes and market operational plans to establish management incentives; aligning enterprise strategy plans and performance with operating priorities in markets and functions; and providing ongoing initiative management and prioritization in real time through performance monitoring using relevant tools (i.e., dashboards, scorecards, leader reviews).

Essential Responsibilities:

• Pursues effective relationships with others by proactively providing resources, information, advice, and expertise with coworkers and members. Listens to, seeks, and addresses performance feedback; provides mentoring to team members. Pursues self-development; creates plans and takes action to capitalize on strengths and develop weaknesses; influences others through technical explanations and examples. Adapts to and learns from change, challenges, and feedback; demonstrates flexibility in approaches to work; helps others adapt to new tasks and processes. Supports and responds to the needs of others to support a business outcome.
• Completes work assignments autonomously by applying up-to-date expertise in subject area to generate creative solutions; ensures all procedures and policies are followed; leverages an understanding of data and resources to support projects or initiatives. Collaborates cross-functionally to solve business problems; escalates issues or risks as appropriate; communicates progress and information. Supports, identifies, and monitors priorities, deadlines, and expectations. Identifies, speaks up, and implements ways to address improvement opportunities for team.
• Analyzes and interprets market data by: developing and implementing a plan to address standard and non-standard research questions and test hypotheses with comprehensive foundational knowledge of data analysis; performing standard and non-standard quantitative and qualitative analyses and investigating alternative hypotheses independently; and interpreting key findings, collaborating on preparation of conclusions and recommendations for the future independently.
• Facilitates process improvement efforts by: implementing updated processes to improve return on investment (ROI), operations, service quality, and results for initiatives within a team; utilizing comprehensive knowledge of business operations to implement best practices within a team; and promoting adoption of best practices and future innovations.
• Effectively manages projects and programs by: assembling standard and non-standard project proposals, including establishing objectives, key stakeholders, milestones, projecting required resources and timelines independently; independently contributing to progress on project deliverables in alignment with greater business strategy within the team; utilizing existing methodologies to complete initiatives with support from manager; and independently contributing the execution of project plan by enacting assigned duties.
• Proactively maintains open streams of communication by: building trusting relationships with stakeholders; mitigating avoidable issues or risks to strategic program implementation independently; fostering collaborative partnerships primarily within the organization with infrequent outside contacts to develop and refine key priorities and strategy; and facilitating communication of strategic issues and recommendations across teams.
• Contributes to the development and execution of business strategy by: ensuring the delivery of business cases for strategic proposals with comprehensive foundational knowledge of health care marketplace; identifying the scope of the problem to be addressed and the resources needed; contributing to the identification of strategic options based on problem scoping; identifying challenging business goals and the processes and resources needed to accomplish them; promoting alignment around the strategic plan and strategic outcomes, and finding opportunities for collaboration and synergy within a team; applying standard procedures to mitigate standard barriers, constraints, and risks to execution; and contributing to the assessment of strategic direction in response to a changing environment independently.

Minimum Qualifications:

• Bachelors degree in Business, Health Care Administration, Public Health Economics, Finance, or related field AND minimum two (2) years of experience in strategic planning, strategy facilitation, execution of large-scope strategic projects or a directly related field OR minimum five (5) years of experience in strategic planning, strategy facilitation, execution of large-scope strategic projects or a directly related field.

Additional Requirements:

• Knowledge, Skills, and Abilities (KSAs): Business Relationship Management

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