Staff Aug Bid # - SA.112
Department Requesting Resource - Web Operations
Initiative -
Programmatic need being met by this request - NYSERDA Web Operations seeks a Web Content Producer to perform website updates in Sitecore CMS. The Web Content Producer will meet with NSYERDA stakeholders regarding their website content and assist in executing content requests, re-formatting content, re organizing content, correcting errors, and problem solving with a focus on web design best practices, including responsive and accessible design.
Where the work will be performed - Remote
Location of Resource - Remote
Is travel required for this position - NO
Is any equipment required to be provided by the contractor or will be provided by NYSERDA for this position? - Contractor must have a computer, cell phone, and access to reliable high-speed internet
Desired Start Date - 09/01/2025
Expected Duration of Engagement (Years) - 1 year with option to extend additional years
Estimated % FTE Being Requested - 100%
Select the Appropriate NYSERDA Title You are Seeking to Fulfill - Assistant Project Manager
Skills and Experience Needed
NYSERDA Title You Are Seeking to Fulfill - Assistant Project Manager
General Guidance for Expected Years of Experience - 1-3 years
Technical & Professional Skills & Knowledge - Has demonstrated a basic understanding of fundamental analytical principles. Knowledgeable in at least one technical or programmatic area in which the Authority is currently involved. Has awareness of relevant energy related aspects of research, environmental science and economics. Basic skills include an ability to interpret and analyze. Ability to produce quality communications, and demonstrate an aptitude to learn.
Creativity in Project & Program Development - Implements task and project ideas suggested by others. Assists other project managers to develop and manage projects, or manages own projects under close supervision.
Organization Skills & Productivity - Is productive on assignments but dependent on others for direction. Has capability to manage technical and cost control aspects of multiple on-going projects with close supervision. Approaches tasks logically and makes effective use of time and resources in performing work. Ability to assist in project's inception and through to completion, showing an ability to figure out next steps.
Leadership / Interpersonal Relations / Judgement - Has good interpersonal relations with staff. Has friendly, helpful and positive attitude. Able to take direction criticism from superior and other senior staff.
Communication Skills & External Relations - Has demonstrated ability to produce written products which are logical, technically and grammatically correct, but may require editing due to lack of familiarity with energy Deployment issues/needs/problems and Authority programmatic needs. Verbal skills show organization, good use of English and technical competence, but may reflect lack of experience or confidence. Demonstrates ability to establish contacts outside the Authority with suggestions from other staff.
Primary Responsibilities, and Minimum and Preferred Qualifications
What skills are needed to be successful in this role?
" Ability to optimize web pages for search engines,
" Ability to design responsive web pages, and responsive and accessible information graphics,
" Excellent grammar and verbal skills; ability to offer suggestions for simplifying/presenting complex topics on the web,
" Familiarity with accessibility guidelines (WCAG 2.2); ability to identify and resolve accessibility issues,
" Ability to create, edit, slice, and compress graphics using Adobe Photoshop,
" Ability to create and edit HTML using Adobe Dreamweaver,
" Ability to find creative solutions to content design requests,
" Familiarity with Microsoft Office (Word, Excel, PowerPoint), Microsoft SharePoint and Office 365,
" Organized, professional, and the ability to manage multiple projects simultaneously,
Are there any specialized skills that must be present for the position to be successful?
" 2 or more years experience with Sitecore CMS,
" 3 years' experience in hand-coding semantic HTML,
" 3 years' experience with Cascading Style Sheets (Bootstrap version 4; version 5 preferred),
" 3 years' experience with working with JavaScript libraries (jQuery preferred) within a CMS (Content Management System),
Are there any skills or tasks that the resource needs at start of engagement?
" The ideal candidate will be fluent in creating responsive and accessible designs for informational graphics, embedded external visualizations (Tableau, ArcGIS, Microsoft BI), videos, and interactive presentations.
" Experience with web development technologies and related resources such as cascading stylesheets (specifically Bootstrap, version 5), JavaScript (specifically jQuery), and DataTables (Javascript library) is highly desired **This is not a web programming/developer position, it is largely based around updating existing content and assisting marketing and program staff in producing new content, however experience with web development technologies and related resources is desired
Certifications and qualifications, including education/degree
" Minimum Education: Bachelor's degree with a minor in a related field (such as Communications, Marketing, Computer Science, Digital Marketing, Web Design, Web Development, Computer Programming, Graphic Design, Business Administration),
" Preferred Education: Bachelor's degree in Computer Science, Digital Marketing, Web Design, Web Development, Computer Programming, Graphic Design, Communications, or a related discipline.
IT systems that will be used
" Sitecore CMS, Office 365, SharePoint, Adobe
Tasks
" Manage a high volume of content updates for NYSERDA websites within Sitecore CMS;
" Meet with NYSERDA staff as needed regarding website updates;
" Advise NYSERDA staff on best practices for content hierarchy/organization, search engine optimization, and accessibility;
" Create responsive designs, information-graphics, and visualizations;
" Collaborate with NYSERDA IT department to implement solutions to enhance NYSERDA program delivery on the web;
" Works closely with NYSERDA Marketing and Communications to further NYSERDA's goals via NYSERDA web properties;
" Understand and adhere to NYSERDA's policies and procedures; and
" Perform other duties as assigned that contribute to the key outcomes of the Web Operations team