Job Details

We are an acupuncture and Chinese medicine health care practice seeking a Front Office Receptionist to join our team. Our clinic is successful because we are committed to making people feel better. If you are a person who easily puts smiles on people's faces and you have an appreciation for what it means to be healthy; then please continue reading the job description and qualifications.
RESPONSIBILITIES:
* Front office reception, customer service, scheduling
* Management and organization of clinic paperwork, medical claims, charts and patient files
* Patient outreach including reminder calls and rescheduling in accordance with clinic procedures
* Accounts Receivable - payments, balances, invoicing
* Claims billing management- reporting, monitoring, filing and follow up with insurance companies
* Process insurance EOBs and payments
* Verification and tracking of insurance coverage, benefits, authorizations and patient plan of care
* Maintain appropriate control, security and privacy of records in accordance with HIPAA guidelines, policies, regulations, and laws.
* Clean and stock rooms
* Maintain clinic laundry, cleanliness and professional appearance of the clinic
QUALIFICATIONS:
* Strong communication skills, written and verbal
* Excellent customer service skills
* Proficient with Mac OS and technically savvy
* Excellent organizational and problem solving skills
* Knowledge of medical billing
* Ability to be flexible, and a self starter, able to prioritize and learn quickly
* Ability to maintain confidentiality, professional demeanor, and appropriate boundaries.
REQUIREMENTS: (Education, Training & Experience)
* High school diploma required
* Bachelor's degree preferred
* 1 -2 years of clerical or medical office support activities
* Background check is a prerequisite and a final stage of hiring process
* Must have strong references and pertinent work history
* Professional appearance and dress required at all times
To apply, please respond with a cover letter detailing your training, education and experience as they relate to the duties, responsibilities and minimum requirements of the position, along with your resume with three professional references included. All resumes will be reviewed upon receipt. Position is open until filled.
Administrative Duties:
-Scheduling
-Stocking supplies
-Answering and routing phone calls
-Greeting visitors
Financial Duties:
-Processing payments
-Billing