Job Details
Senior Director, Product Management
2025-07-05 DaVita Portland,ORYour opportunity
As Sr.Director of Product for NewRelic's market leading APM suite, you will own the vision, strategy, and execution for the next generation of APM: from language agents and eBPF instrumentation to an intuitive, AI driven end-user experience. You'll partner with engineering, design, and gotomarket teams to delight tens of thousands of developers and SREs worldwide while accelerating NewRelic's leadership in cloudnative observability.
What you'll do
- Set the product vision and multiyear roadmap for APM, aligning agent strategy, distributed tracing, and AIpowered insights with company growth objectives.
- Lead and develop a team of product managers (and matrixed peers) to deliver innovative, highquality releases on time and at scale.
- Translate customer pain points into winning features by combining qualitative research, telemetry analytics, market trends, and competitive insights. * Drive crossfunctional execution-partnering with engineering, UX, marketing, sales, and customer success-to launch, position, and monetize new APM capabilities.
- Champion open standards and ecosystem partnerships (e.g., OpenTelemetry, cloud providers, opensource communities) to extend NewRelic's reach.
- Measure success obsessively, using adoption, retention, NPS, and revenue impact to iterate and prioritize.
- Influence senior leadership by presenting clear business cases, risk tradeoffs, and databacked recommendations.
This role requires
- 8+years of product management experience in SaaS or cloud infrastructure, with 3+years leading product managers.
- Demonstrated ownership of an APM, observability, monitoring, or adjacent developertools product at enterprise scale.
- Proven track record of defining strategy, shipping complex features, and driving revenue or adoption metrics.
- Solid technical depth in distributed systems, cloudnative architectures, language agents, or instrumentation (e.g., OpenTelemetry, eBPF).
- Exceptional written and verbal communication-able to articulate vision to engineers, executives, and customers alike.
- Datadriven mindset; comfortable balancing quantitative analysis with strong user empathy. * Experience influencing crossfunctional partners and executives in a highgrowth, fastmoving environment.
Bonus points if you have
- Prior leadership of multilanguage agent teams (Java, .NET, Node.js, Python, etc.) or experience integrating AI/ML insights into observability products.
- Familiarity with hybrid cloud, Kubernetes, serverless, or edge observability challenges.
- Handson contributions to opensource projects or standards bodies (especially OpenTelemetry).
- Startup or scaleup experience that demonstrates creativity, resourcefulness, and ownership.
Please note that visa sponsorship is not available for this position.
#LI-GK1 #LI-Remote
The pay range below represents a reasonable estimate of the salary for the listed position. This role is eligible for a corporate bonus plan. Pay within this range varies by work location and may also depend on job-related factors such as an applicant's skills, qualifications, and experience.
New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, and mental health benefits, a 401(k) plan and match, flex time-off, 11 paid holidays, volunteer time-off, and other competitive benefits designed to improve the lives of our employees.
Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics' different backgrounds and abilities, and recognize the different paths they took to reach us - including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We're looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.
If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to ...@newrelic.com.
We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.
Our hiring process
In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers' means that a criminal background check is required to join New Relic.
We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, theSan Francisco Fair Chance Ordinance.
Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.
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