Are you someone who is passionate about customer service, knows how to take initiative, has excellent follow-through, and truly enjoys solving problems? Pacific Office Automation wants to talk to you! Come Join POA's growing and dynamic IT team in Beaverton, OR as a Tier I Help-desk Technician! Essential Job Duties Remotely troubleshoot and diagnose our customer s network connectivity, PC, VOIP, and server issues Work closely helping to resolve issues with sales representatives and VOIP engineers Work with our customers to troubleshoot any issues Qualifications Associates or Bachelor s degree 1-2 years professional IT experience mixed with a willingness and capability to learn Ability to problem solve Some System Administration experience Excellent written and oral communication skills Ability to work in a fast-paced environment. Working knowledge of Microsoft Office 365...Helpdesk Technician, Technician, Help, Manufacturing, Technology, IT