Job Details

Job Type Part-timeDescriptionWHAT WE OFFER:An hourly wage of $23Potential 401k Plan with an employer match (eligibility dependent on hours worked in a year)Oregon Sick LeaveWHAT WE NEED:The Concierge Floater role is a part-time, non-exempt position serving three high-rise condominiums in the downtown Portland area, specifically the South Waterfront and Pearl Districts. There is no guarantee of hours as this position would cover vacations, callouts, and extended leaves. You will be offered open shifts without any requirement to accept a shift. All three sites do not have onsite parking nor is parking provided. They are all conveniently located near public transportation stops/hubs.Minimum of 3 years of hospitality or customer service experienceMust be at least 18 years old to accept alcohol deliveriesQuick and accurate keyboard strokes with a minimum of 40 WPMMust possess excellent verbal and written communications skillsA passion for people; delivering exceptional customer service is a feature clients expect from CMIA polished appearance and skill set focused on maintaining client relationshipsWillingness to provide direct customer support, such as assisting with resident portal use, answering incoming customer telephone calls, and responding to emailsAbility to manage all facets of the concierge desk, including:Ensure prompt and positive action on all homeowner complaints, questions, and concerns, including inquiries regarding services and building problemsProvide onsite staff with keys and scheduled events (e.g. moves, deliveries, etc.), schedule moves, oversee use of guest suite, set up deliveries, and supervise amenities room reservationsManage retained owner keys and maintain log for security purposesLog in/out all packages providing appropriate form of communication to notify residentProvide screening of unknown individuals accessing the buildingCapacity to multi-task and work in a fast-paced team environmentPossess working knowledge of MS Outlook/Word/Excel and excellent organizational and time management skillsSuccessful completion of the interview process and pre-employment requirementsCMI participates in E-Verify and is an equal opportunity employerWE ARE:Community Management, Inc., (CMI) AAMC is a home grown, locally owned, full-service management company providing management services for homeowner associations throughout Oregon and SW Washington for the past 53 years. We are growing and there is room for advancement.Salary Description $23/hr