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Job Summary:

North Highland is the world's leading change and transformation consultancy, helping businesses move from strategy to reality. They are seeking a Managing Director to oversee client accounts in the Retail sector, focusing on account growth, client satisfaction, and team effectiveness.

Responsibilities:

• Lead the development of a portfolio of existing and target Retail accounts across the Pacific Northeast. Provide hands-on leadership in acquisition, growth, delivery quality, client satisfaction, risk management, profitability, and team effectiveness.

• Build strong partnerships and authentic relationships with clients' executive team and manage the overall relationship.

• Assess client risk and mitigate on an ongoing basis.

• Lead business expansion by identifying and nurturing new engagement opportunities.

• Develop compelling and targeted account strategies that drive new account acquisition.

• Manage client investments and a portfolio of projects to meet or exceed margin forecasts.

• Act as a thought leader by developing your professional network through association memberships, speaking, and writing engagements, and community activities.

• Lead and grow a high performing team of Retail practitioners.

Qualifications:

Required:

• Applicants must be authorized to work in the United States, without the need for visa sponsorship by North Highland.

Preferred:

• 20+ years of professional services experience, currently at senior leadership or senior executive level.

• 10+ years working with Retail clients, with an extensive black book in the industry.

• Demonstrated success leading new business development opportunities and selling solutions for existing and new client accounts, including proposal development experience.

• Experience with MSP/VMS, large complex procurement-led opportunities and developing and selling opportunities on SOWs.

• The ability to identify out-of-the-box solutions and creatively solve complex business problems.

• Extensive experience managing large teams, and driving desired business outcomes throughout delivery, as well as the ability to pinpoint gaps and omissions.

• A track record of leading large, complex consulting engagements with roles that involve building and fostering relationships with senior-level client executives.

• An ability to authentically establish credibility, build consensus, and activate collaboration with clients and teammates.

• Excellent interpersonal/communication skills.

• A bachelor's degree from an accredited college/university. A master's degree and/or professional certificates are bonuses.

Company:

North Highland helps businesses move from strategy to reality, taking a pragmatic and practical approach to build solutions that work and create impact that lasts. Founded in 2002, the company is headquartered in Portland, Oregon, USA, with a team of 1001-5000 employees. The company is currently Late Stage.

Seniority level

• Seniority level

  Executive

Employment type

• Employment type

  Full-time

Job function

• Job function

  Consulting

• Industries

  Software Development

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

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