Job Details

Holman is a family-owned, global automotive services organization anchored by our deeply rooted core values and principles that have enabled us to continue Driving What's Right throughout the last century. Our teams deliver the Holman Experience by treating our customers and each other as we would like to be treated, and creating positive, rewarding relationships all around.

The automotive markets Holman serves include fleet management and leasing; vehicle fabrication and upfitting; component manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately owned dealership groups in the United States.

BMW of Tigard is looking for a Receptionist to join their team!

The Receptionist is an important front-line guest contact for the dealership, and they directly influence guest's impressions by the way they greet them.

What will you do?

• Use premium-brand telephone techniques and etiquette.
• Act as the first point of contact for visiting customers.
• Meet and greet customers consistently with courtesy and high level of professionalism.
• Ensure sales customers in the showroom are tracked/logged properly in systems and help keep availability updated for the sales team.
• Make a friendly and premium-brand appearance.
• Answer inbound telephone calls and route them to the appropriate person or take and relay messages as needed.
• Appropriately route customers to our sales, service and parts businesses.
• Assist with various arrangements (such as rides) as needed for clients, visitors, and employees.
• Arrange refreshments for business meetings, which may include organizing working lunches.
• Assist Sales Department management team with various administrative tasks in support of operations.

What are we looking for?

• High School Diploma or equivalent combination of education and customer service experience.
• Pleasant and engaging - must be able to project a 'smile' while speaking both in person and over the phone.
• Proven outstanding customer service, preferably with a premium brand.
• Must pass a background and drug screen
• Listen and retain information accurately.
• Excellent interpersonal skills, both in person and over phone.
• Team-oriented and flexible/multi-tasking.

Compensation: $22/hour

Schedule: Ability to work weekends

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Equal Opportunity Employment and Accommodations:

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