Job Details

Join to apply for the IT Director role at Boly:Welch

Overview

This established regional company is seeking an IT Director to lead its next phase of digital transformation. In this role, you'll be a strategic business partner and a key member of the Executive Team, bringing technology vision to life across systems, analytics, automation, and infrastructure. You'll lead and develop a high‑performing IT team while creating scalable solutions that support both operational excellence and exceptional customer experience across all retail locations.

Your work will span a wide array of initiatives, from optimizing network performance and implementing cybersecurity best practices to integrating customer-facing technologies and powering data‑driven decisions through robust analytics dashboards. This is a hands‑on leadership role where strategic thinking meets daily execution. Success will require strong cross‑functional communication, sound decision‑making, and a future‑focused mindset rooted in both customer needs and business priorities.

Your Day-to-Day

• Lead and mentor a skilled internal team, including 5+ direct reports, setting the tone for a responsive, professional, and forward‑thinking department.
• Develop and execute an IT roadmap that aligns with business strategy, ensuring infrastructure, software, and systems are optimized for performance and scalability.
• Manage core systems, while ensuring seamless functionality across hardware, networks, and voice communications (ERP/DMS platforms, CRM tools, and customer‑facing technologies).
• Partner with executive leadership and department heads to drive process automation, software integrations, and system improvements that support business outcomes.
• Manage vendors and service providers, oversee cybersecurity and compliance (including FTC Safeguards and PII standards), and support business continuity and disaster recovery planning.
• Collaborate with Marketing to oversee a portfolio of branded websites, ensuring consistency, performance, and usability across platforms.
• Deliver data and analytics, providing timely, actionable insights via Power BI dashboards and other tools to support smarter decisions.
• Establish and monitor SLAs, drive continuous improvement, and use KPIs to measure IT's impact.

Responsibilities & Qualifications

• 8+ years of progressive IT leadership experience, ideally in multi-site or retail environments.
• Expertise in systems including ERP/DMS, CRM, OEM integrations, and data platforms (Power BI).
• Proven success managing IT security programs aligned to FTC Safeguards and privacy regulations.
• Strong vendor management, budgeting, and change leadership skills.
• Bachelor's degree in IT, Computer Science, or related field required; MBA preferred.
• Must be willing to work on-site.

About the Organization

An established organization with multiple retail outlets in Oregon and Washington, focused on customer experience. Benefits include generous PTO; paid holidays; medical, dental, vision, Health Savings and Flexible Spending accounts; life insurance; short- and long-term disability; and a robust 401(k) plan.

Additional Details

• Job Number: 31672
• Salary: $190K-$230K DOE
• Industry: Retail
• Employment type: Full-time
• Seniority level: Director

Our goal is to pair talented people with amazing job opportunities. In submitting your application, you'll be considered for this and other positions with Boly:Welch. Click the apply button to get started. Local candidates are strongly encouraged to apply!