Job Details

Job Summary:Under the direction of the Department Manager or Supervisor, coordinates various meal production tasks in all areas of the department, according to hospital and state quality and sanitary standards.Essential Responsibilities:* Set up service area prior to meal periods.* Accurately fill customer orders.* Serve meals to guests in a courteous pleasant manner.* Maintain sanitary standards in food preparation, service and dining areas.* Adhere to cleaning assignments.* Apply proper food handling principles and techniques to maintain standards of food quality.* Collect money and make change for cafeteria patrons.* Maintain cash in accordance department procedures.* Complete appropriate records and make drops in safe.* Assemble and deliver individual or quantity food orders and supplies to customers.* Remove service items and deliver to dish room.* Transport or pick up food products to designated areas.* Safeguard KP assets through the use of proper security.* Using appropriate weight and volume or cutting utensils, individually portions cold food for quest consumption.* Label and dates all prepared items.* Manages inventory through appropriate stocking assigned areas to established par levels.* Rotate stock so that new items are used last (FIFO).* Discards outdated items after recording on usage sheet.* Perform dishwashing duties as necessary.* Notify Supervisor of equipment needing repair or maintenance and/or special patient food or supplies needed.* Maintain good interpersonal relationship with members, staff and other departments.* Observe and maintain current knowledge of policies and procedures of department and facility.* Use telephone standards as defined in Service Behavior Standards, answer telephone, receiving and distributing messages to appropriate members of the department.* Actively participates in UBT performance improvement projects.* Supports sustainability efforts of the Food and Nutrition department by participating fully in recycling programs.* Perform other duties as determined by supervisor that is directly related to job.* Expected Service Behavior Standards:* Follows appropriate policies and procedures for use of time in work environment, including absenteeism and tardiness.* Monitors and takes corrective action to prevent recurring absences.* Returns promptly from breaks and schedules them in concert with co-workers to provide appropriate coverage of department and guest care activities.* Consistently on time and ready to work at the start of shift as well as assignments completed at end of shift.* Maintains confidentiality of all client and organizational records.* Releases information according to established policy/procedure.* Demonstrates a positive attitude while at the work site.* Does not conduct personal conversations when members are waiting for service.* Does not discuss other staff members, organization, or medical care in public areas.* Identifies self by utilizing name tags and verbally introducing self by name, title and/or department.* Addresses members by their proper titles and last name.* Provides assistance to customers or connect customers to appropriate person when needed.* Applies the same courtesy standards to customers on the telephone as in person.