Job Details

Export Compliance Screening Analyst

The Export Compliance Screening analyst performs a key role in protecting Autodesk from export and trade compliance violations while balancing the need to expediently provide customers with access to Autodesk Products. ECS Team analysts work with our Oracle Watchlist Screening (OWS) tool to screen customer and prospective customer transactions and prevent sales of Autodesk high-technology products to sanctioned individuals, outlaw states or nefarious actors. The ECS Team analyst uses their knowledge of our documented export compliance policies and performs research on customers using various tools. The ECS Analyst then carefully documents their findings in our OWS tool to support their export compliance decision. The ECS Analyst may either research, confirm and document that a customer is a positive match to a restricted party; or carefully document that a customer is not a match to a restricted party. This research and documentation is fundamental to our Export Compliance Screening program.

Responsibilities:

• Work independently within the Export Compliance Screening team ("ECS team") to address and resolve export compliance alerts via a thorough review of customer information against Autodesk's Export Compliance screening system (Oracle OWS)
• Work with a sense of urgency to resolve Export Compliance blocks against open customer quotes, orders and access cases
• Assist the Export Compliance Screening team and Global Trade Compliance in conducting research and further investigation into current and potential Customer Accounts
• Export Compliance Screening Analysts will work to either clear export compliance order blocks or to confirm that the denial of sale is appropriate based on their research and the Export Compliance status of the customer in question
• Research pending customer orders (time sensitive) which have been automatically placed on Export Control Block and are pending a decision on whether Autodesk may complete a sale
• Participate in "pre-screening" activities to guide Autodesk Sales efforts on what customers may or may not be pursued for opportunities
• Follow-up on collecting legal Letter of Assurance or End Use Statement legal documents from prospective customer companies
• Investigate and resolve system sync or other such errors which may occur between Autodesk transaction systems
• Analyze data and develop data-driven suggestions for our internal process improvement efforts
• Work to update policies, procedures, work instructions and internal documentation
• Respond to work actions assigned through a Salesforce.com queue and respond to inquiries about an order's export compliance status to internal Autodesk Client Services staff
• Spend the entire day online and researching customers (both companies and individuals) and ensure that Autodesk complies with all current regulations regarding who Autodesk may sell our high-technology products

Minimum Qualifications:

• Additional consideration will be given to individuals with high demand language skills such as Ukrainian, Simplified Chinese, Korean or Japanese
• Customer focused, task oriented, emphasis on "getting things done, now"
• Detail oriented, able to quickly recognize data matches, patterns and infer potential issues with less-than-perfect information
• The person should feel comfortable using the Internet, various search engines, supplemental data research services and be willing and able to learn new computer software and digital tools
• Team player, able to work well with others both domestically and internationally
• Must be a strong communicator with great attention to detail, be organized, and able to exercise sound judgment within the guidelines provided
• Solid computer skills