Job Details

Houseperson

Job Category: Housekeeping

Job Summary:

As a Houseperson (PM) at Hyatt Centric Downtown Portland, you will support the housekeeping team in maintaining the cleanliness and organization of public areas, storage spaces, and back-of-house areas. You will assist in delivering supplies, setting up rooms, and responding to guest requests. Your role is critical in ensuring our guests experience a clean and welcoming environment throughout their stay.

Key Responsibilities:

• Maintain cleanliness and organization in public areas, hallways, stairwells, and elevators.
• Assist room attendants by delivering linen, amenities, and other supplies to guest rooms and housekeeping carts.
• Empty trash and recycling from public and back-of-house areas.
• Respond to guest requests for additional towels, pillows, blankets, and other amenities promptly.
• Set up and break down meeting or event spaces as required.
• Ensure proper stocking of housekeeping closets and carts.
• Monitor and report any maintenance issues or safety hazards to the appropriate department.
• Assist with deep cleaning projects or special cleaning assignments.
• Comply with all safety and sanitation policies, including those related to biohazards and hazardous materials.
• Assist in laundry operations, including sorting and distributing linens when necessary.
• Provide exceptional customer service to guests and colleagues.
• Work collaboratively with other departments to ensure guest satisfaction.

Qualifications:

• Previous experience in housekeeping or a similar role preferred.
• Strong attention to detail and commitment to cleanliness.
• Ability to work independently and as part of a team.
• Good communication and problem-solving skills.
• Ability to lift and carry heavy items (up to 50 lbs) and stand or walk for extended periods.
• Availability to work a 5 PM to 1 AM shift, including weekends and holidays as needed.

Physical Requirements:

• Frequent lifting, pushing, and pulling of materials and equipment.
• Ability to work in a fast-paced environment, performing physically demanding tasks.

Benefits:

• Competitive pay
• Health insurance
• Paid time off and holiday pay
• Opportunities for career advancement
• Employee discounts at Hyatt properties worldwide

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.