Job Details

Career At Lehigh Valley Health Network

Imagine a career at one of the nation's most advanced health networks. Be part of an exceptional health care experience. Join the inspired, passionate team at Lehigh Valley Health Network, a nationally recognized, forward-thinking organization offering plenty of opportunity to do great work.

LVHN has been ranked among the "Best Hospitals" by U.S. News & World Report for 23 consecutive years. We're a Magnet(tm) Hospital, having been honored five times with the American Nurses Credentialing Center's prestigious distinction for nursing excellence and quality patient outcomes in our Lehigh Valley region. Finally, Lehigh Valley Hospital - Cedar Crest, Lehigh Valley Hospital - Muhlenberg, Lehigh Valley Hospital- Hazleton, and Lehigh Valley Hospital - Pocono each received an 'A' grade on the Hospital Safety Grade from The Leapfrog Group in 2020, the highest grade in patient safety. These recognitions highlight LVHN's commitment to teamwork, compassion, and technology with an unrelenting focus on delivering the best health care possible every day.

Whether you're considering your next career move or your first, you should consider Lehigh Valley Health Network.

Summary

Supports the organization in envisioning, developing, and implementing innovative approaches to solving problems and transforming healthcare systems by utilizing techniques and methodologies based in disciplines such as industrial and systems engineering, financial analysis, statistics, project management, and lean six sigma principles. Utilizes continuous improvement principles and tools to reduce waste, improve cycle times, reduce rework, and improve patient experience. Serves as project manager and technical guide to cost savings and process improvement efforts.

Job Duties

• Provides basic statistical and financial analytical support to senior management and various project teams to support decision making for regional strategic and operational efforts.
• Develops, recommends, and implements standard analytical solutions, based upon proven methodologies which support decision-making across the organization.
• Acts as a key resource for the ongoing development and support of the department's core services including labor productivity, external benchmarking, and labor ratio targets for the organization.
• Provides a wide range of services related to work process flow and work redesign including analysis, design, and evaluation.
• Completes assessments in an efficient manner to understand the current state process, obtain and evaluate relevant data, identify opportunities, eliminate waste, and chart a resolute course of action.
• Supports department level improvement initiatives and network projects.
• Works directly with senior leadership to achieve network goals and strategic objectives.

Minimum Qualifications

• Bachelor's Degree in Industrial Engineering, Business Administration, Operations Research, or related area.
• 2 years related experience in improving operations, conducting complex analytical studies, and project management.
• Sound ability to use continuous improvement tools, including but not limited to process mapping, process observation, root cause analysis (FMEA), value stream mapping, pareto and statistical charts, 5 Whys, etc.
• Basic proficiency in MS Office Suite (Excel, Access, Visio). Has exposure to at least one statistical analysis software (Minitab, SAS).
• Has an exposure to the basics of financial analytics.
• Proficient in project management principles.
• Ability to identify key business issues and develop appropriate analyses and action plans for improving operational efficiency.

Preferred Qualifications

• Master's Degree Industrial Engineering, Business Administration, Operations Research, or a related area.
• 5 years related experience in improving operations, conducting complex analytical studies, and project management.
• Training and experience in Lean Six-Sigma.

Lehigh Valley Health Network is an equal opportunity employer. In accordance with, and where applicable, in addition to federal, state and local employment regulations, Lehigh Valley Health Network will provide employment opportunities to all persons without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability or other such protected classes as may be defined by law. All personnel actions and programs will adhere to this policy. Personnel actions and programs include, but are not limited to recruitment, selection, hiring, transfers, promotions, terminations, compensation, benefits, educational programs and/or social activities.