Job Details

Associate Solutions Engineer — Securitas Technology

Apply for the Associate Solutions Engineer role at Securitas Technology.

Base pay range

$55,000.00/yr - $65,000.00/yr

About the Company

Securitas Healthcare empowers caregivers to deliver connected, productive, and safe care. Our innovative portfolio of solutions helps hospitals, clinics, and senior living organizations protect people, use their assets efficiently, and understand their operations for a caring and healing environment. With deep roots in healthcare and a commitment to our customers' long‑term success, we are proud to work with over 15,000 providers worldwide across the care continuum. For more information, visit us at securitashealthcare.com.

Position Summary

The employee will be based from home and primarily support the Midwest region of the US with flight travel to other locations as needed. The role involves driving or flying to customer locations to provide on‑site professional services and support to clients using Securitas Healthcare products. The employee will support services to deploy a RTLS system in the Acute Care Market, including network connectivity and software configuration troubleshooting.

Essential Functions

• Represent the company during onsite working hours in a hospital environment.
• Install, configure, and commission new systems following company procedures and processes.
• Perform service work at customer sites, including troubleshooting, repair, or replacement of equipment.
• Complete facility site surveys to determine usability for products manufactured and/or sold by the Company.
• Provide training to facility personnel on the correct operation and maintenance of installed equipment.
• Perform administrative duties, including writing facility visit reports, completing service or post‑installation checklists, creating and submitting expense reports, and maintaining accurate inventory of equipment and parts on company vehicle.
• Attend construction meetings when needed to help ensure that installations that are part of a new construction or renovation project go as planned.
• Work flexible hours according to customer requirements.
• Communicate with customers and field colleagues to ensure customer satisfaction after each project.
• Manage time effectively to arrive at sites when planned and finish all work within the allotted time.
• Work independently and demonstrate self‑motivation.

Required Qualifications

• High School Diploma or GED.
• 1+ years of experience with Electronic Engineering, Software Engineering, Networking, or a related field.
• Valid Driver's License with no restrictions.
• An Associate Degree in Electronics, Networking, or a related field.
• Hands‑on experience using test equipment such as Network Cable Testers, Digital Multi‑Meters, Spectrum Analyzers, and RF Watt Meters.
• Previous experience with field service work requiring extensive travel.
• Experience with customer solution training.
• Ability to lift up to 50 lbs (75 lbs may be required in some instances).
• Requirement to climb and stand on ladders, sometimes for extended periods of time.
• Requirement to work with tools while reaching above your head for extended periods of time.

To Excel

• Understanding basic electronics concepts is beneficial.
• Strong organizational and time‑management skills are a plus.
• Manufacturing experience is a plus, but we are open to training enthusiastic individuals with transferable skills.

We are a nationwide provider of security solutions and an equal‑opportunity employer committed to a diverse workforce. Our core values of Integrity, Vigilance, and Helpfulness are proudly demonstrated daily by our employees to our customers and the communities we serve.

Reasonable accommodations will be made upon request to ensure qualified individuals with disabilities can perform the essential functions of this job.