Job Details

Traffic Director (Non-Driving) - Portland, OR

Parking Management Company

Job opening: Traffic Director (Non-Driving) in Portland, OR.

Position Summary

The Event Traffic Director (non-driving) is responsible for delivering exceptional customer service by guiding vehicles safely and efficiently at major sports arenas and music venues. Working outdoors in a fast‑paced, team‑oriented environment, this role ensures smooth guest arrivals and departures while creating a positive and welcoming experience for all attendees.

Duties and Responsibilities

• Arrive on time, dressed in a clean uniform; maintain a professional appearance.
• Keep the work area clean and organized.
• Complete a vehicle damage survey and record the parking location on each claim ticket.
• Direct vehicles to designated parking spots efficiently and safely.
• Follow proper attendance and timekeeping processes; accurately report tips.
• Attend all required staff meetings and complete training modules on time.
• Use and maintain necessary equipment and supplies.
• Foster a positive team environment and collaborate with staff.
• Maintain high level communication and service with guests.
• Anticipate and resolve guest issues promptly.
• Adhere to personal and vehicle safety precautions.
• Perform additional tasks as needed to support operational and financial goals.

Knowledge, Skills, and Qualifications

• High school diploma or GED; customer service experience preferred.
• Valid driver's license and reliable transportation; clean motor vehicle record.
• Must pass a clean background check; no more than three moving violations in last 3 years.
• Dependability, safety orientation, and ability to work outdoors.
• Good communication, adaptability, and problem‑solving skills.

Compensation and Benefits

Compensation: $20.00 per hour.

• Health benefits – medical, vision, dental upon eligibility.
• 401(k) upon eligibility.
• Life and critical illness insurance.
• Bonus opportunities.
• Internal leadership development program.
• Paid time off and paid training.
• Tuition assistance (up to $5,250 per year through Bellevue University).
• Nationwide discounts through Perks at Work.
• Military friendly employer.

Employee Information

Employment is at‑will. 120‑day introductory period applies.

Non‑exempt role—eligible for overtime pay for hours over 40 per week.

Equal Employment Opportunity Statement

Parking Management Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status.