Job Details

Hourly Wage

The hourly pay range for this position is $19.36 per hour - $19.36 per hour . Benefits are provided in accordance with the location's Collective Bargaining Agreement.

Work Hours

The work hours for this position are approximately 6:30 pm - 3:30 am , Mon - Fri + Weekends .

Key Purpose

Cleaning all areas of interior commercial aircraft including First Class, Coach, Flight Deck, Lavatories and Galleys. Work successfully with fellow employees and others. Understand and follow instructions, both verbal and written. Explain how to complete a task, understand instructions for task using basic communication skills.

Success Criteria

• Comply with safety rules, policies, and procedures
• Perform work assignments in a team with other employees
• Follow all company procedures, policies, and rules
• Take direction and respond to supervision
• Communicate with the team, co-workers, managers, and customers professionally
• Present a professional appearance and conduct
• Understand customer service and satisfaction

Key Areas of Collaboration and Influence

• A solid commitment to the guest experience
• Always remember safety first
• Build respectful relationships with all teammates and guests
• Willingness to take directions from the Cleaning Supervisor/ Manager
• Coordinate activities with other internal departments

Ideal Candidate Experience

• Excellent verbal, written, and organizational skills required
• Must be a team player and committed to working in a fast-paced, quality environment
• Demonstrates exceptional customer service skills

Key Accountabilities

• Comply with safety rules, policies and procedures set forth by ISS Facility Services, Customer Airline, and Airport Authorities
• Recognize and understand safety signs and building warning systems
• Perform work assignments in a team with other employees
• Take direction and respond to supervision
• Perform repetitive tasks
• Operate/Drive ground equipment
• Use proper personal protective equipment
• Maintain clean work area
• Present a professional appearance and conduct
• Understand customer service and satisfaction
• Wiping and disinfecting tray table and other surfaces
• Picking up trash
• Checking for 100% compliance with safety cards onboard the aircrafts.
• Lavatory cleaning
• Transporting trash and waste to proper disposal areas
• Restocking of supplies
• Vacuuming
• Dusting
• Cleaning areas, occupied break rooms, and trailer

Physical Demands & Work Environment

• Lifting and carrying up to 50 pounds
• Walking up and down stairs continuously
• Hearing Protection is required while working on the ramp
• Exposure to all outside weather conditions
• Will be working with chemicals in a confined space

• Frequently lift up to 25 lbs.
• Occasionally lift up to 50 lbs.

HSEQ Compliance: All employees must adhere to Health, Safety, Environment, and Quality (HSEQ) policies and procedures to ensure a safe and compliant work environment. This includes following safety protocols, maintaining environmental responsibility, and upholding quality standards in all tasks. Employees are expected to actively participate in HSEQ training and report any potential hazards or compliance concerns.

As a global organization, ISS Group is committed to making the international community more resilient and just for all people. We encourage diversity and inclusion in their broadest terms, including ethnicity, race, age, gender, gender identity, disability, sexual orientation, religious beliefs, language, culture, and educational background. We look to lead our industry by example and to positively influence the market wherever we operate.