Job Details

Job Type

Full-time

Description

Help make housing stability a reality for families in our community! Vancouver Housing Authority (VHA) is looking for an Eligibility Specialist 1 to join our team. In this role, you'll ensure that tenants and landlords meet program requirements, oversee voucher briefings, and navigate complex compliance issues with confidence and clarity. Your attention to detail and ability to apply regulations will directly impact housing opportunities for those in need.

At the VHA, we collaborate with local governments and community partners throughout Clark County to address affordable housing and homelessness while providing housing and assistance to low-income residents to help break the cycle of poverty.

What You'll Do:

• Review and determine eligibility for tenants and landlords.
• Guide participants through the voucher process and compliance requirements.
• Administer Housing Assistance Payments (HAP) contracts, leases, and renewals.
• Enforce program regulations and policies while ensuring exceptional customer service.
• Provide clear, informed communication to tenants, landlords, and partner agencies.

What We Offer:

• A new employee in this position will be paid $24.75 - $25.99 per hour based on experience. In compliance with the Equal Pay & Opportunities Act, the full salary range is $24.75 - $34.65 per hour.
• Full-time, non-exempt, union-represented position working 40 hours per week in-person, Monday - Friday.
• Medical, dental, vision, life insurance, short-term and long-term disability insurance.
• Benefits package also includes 5.58% paid into WA PERS by employer, 12 company paid holidays, and generous paid time off accrual.
• Meaningful work that addresses affordable housing and homelessness in our community.

Requirements

• High school diploma plus some higher level education or vocational training specializing in office skills and/or housing related subjects plus at least 4 years of directly related experience or equivalent required.
• Three years of customer service related experience or clerical related experience.
• Ability to attain Section 8 Housing Specialist Certification within 1 year of hire.
• Demonstrated computer skills necessary to effectively complete duties.
• AA or BA in Social Service or related field strongly preferred.
• Previous housing experience desirable.

A cover letter and resume are required when applying for this position. For more information on the Vancouver Housing Authority please visit our website at www.vhausa.com. Please note, those candidates deemed to best match our requirements will be contacted for an interview. We do not discuss application status during the selection process. Applications will be reviewed on an ongoing basis until the position is filled.

VHA is an equal opportunity employer. We do not discriminate on the basis of race, color, national origin, citizenship or immigration status, religion, creed, sex, sexual orientation, gender identity and expression, age, disability status, genetic information, marital status, pregnancy status, political ideology, honorably discharged veteran, or military status.