Job Details

About the Role

Golden Grail Group, a dynamic leader in the cannabis industry, is seeking an experienced and inspirational Store Manager to lead operations at one of our Chalice dispensaries. In this role, you'll be responsible for overall store performance, including team development, customer experience, compliance, and sales. We're looking for a confident, people-focused leader who thrives in a fast-paced retail environment and is passionate about building strong teams and strong communities.

Key Responsibilities

• Lead a high-performing team that embodies Golden Grail Group's core values and delivers exceptional service.

• Analyze key performance metrics to identify trends and develop action plans for growth.

• Achieve or exceed sales, profitability, and operational goals.

• Create a cohesive work environment aligned with our brand standards and company culture.

• Train, coach, and mentor staff using company tools and development programs.

• Hire, onboard, and retain a diverse team of motivated individuals.

• Foster open communication, transparency, and employee engagement across all levels.

• Share and implement corporate strategies and messages with the team.

• Ensure optimal team coverage by creating effective schedules based on business needs.

• Maintain compliance with OLCC regulations and company policies at all times.

• Support daily operations, including inventory control, METRC reporting, POS oversight, and safety procedures.

• Lead by example-be hands-on, solution-oriented, and willing to step in wherever needed.

• Other duties as assigned by company leadership to support overall business success.

Requirements

• 21 years of age or older

• Reliable transportation

• Willingness to work evenings, weekends, and holidays as needed

• Ability to lift up to 25 lbs. regularly

• Minimum 5 years of progressive retail leadership experience

• Strong computer and POS system skills (Dutchie, and METRC preferred)

• Must have OLCC Marijuana Worker Permit to be considered for employment. (Reimbursed after completing 90 days of employment)

Preferred Qualifications

• Experience managing cannabis retail operations

• Previous inventory management and METRC compliance experience

Key Competencies

• Exceptional interpersonal skills - You thrive in people-centered environments and build strong, positive relationships.

• Inspirational leadership - You set clear goals and inspire your team to meet and exceed them.

• High attention to detail - You catch the small stuff before it becomes the big stuff.

• Hands-on mindset - You lead by doing, jumping in when and where needed to support the team.

• Mentorship-oriented - You see potential in others and are passionate about developing future leaders.

• Multitasking ability - You juggle priorities with grace while staying focused on big-picture success.

Schedule

• Full-time position

• Day and night shift availability required

• Weekend and holiday availability required

Education

• High school diploma or equivalent required

Remote Work

• This is an on-site role. All retail employees are required to work in-store.

• Store Managers may be permitted to complete certain administrative tasks remotely, with prior approval from their direct supervisor.