Job Details

Records Technician

This work matters! Do you pride yourself on accuracy and detail? Are you highly motivated and enjoy working in a fast paced environment? Do you possess the ability to perform complex clerical & technical duties in the maintenance of highly confidential records and databases? If so, then this could be the opportunity you've been looking for!

The Department of Community Justice is accepting applications for full-time Records Technicians. In this role you will be accessing numerous criminal justice databases as well as reviewing judicial and legal documents in an effort to ensure accuracy of data; while complying with laws and ordinances pertaining to law enforcement records. You will create, manage, and update community justice records and files that are essential in carrying out our department's mission. Your ability to do complex records research, analysis and data management with a high degree of accuracy will ensure your success. Your working knowledge of Microsoft Office and/or Google will be an asset.

You will succeed in this job with your ability to establish and maintain effective working relationships with employees, management, various corrections staff, the court systems, and the general public; including those from diverse backgrounds and cultures. Your skills in effectively using sound, independent judgment and taking personal initiative will be invaluable.

As a Records Technician you will work at the full professional level performing the following as your primary responsibilities:

• Creating and maintaining records of justice involved individuals supervised in the community (this includes entering complete and accurate data in multiple systems)
• Applying critical thinking skills and problem solving
• Reviewing and interpreting judicial and legal documents
• Complex records research, analysis, and data management
• Accessing numerous criminal justice databases
• Complying with confidential law enforcement and criminal justice security rules and procedures
• Being flexible and able to work directly with others on your team is essential
• Provide backup and coverage for other team members which may include:
  • coverage at reception desks and handling potentially difficult or irate people
  • providing information and resources both to people in person and over the phone

At Multnomah County we are committed to maintaining an effective, respectful and inclusive workplace. We value collaborative problem solving and strive for continuous improvement. We strongly believe in workforce equity, diversity and inclusion.

The Department of Community Justice (DCJ) is recognized as a national leader in both adult and juvenile community justice. DCJ routinely consults and makes use of evidence-based practices in our program and policy development. The Department's commitment to data-informed decision-making has led DCJ to make smart investments of taxpayer dollars in supervision, sanctions, and services for the county's highest risk and highest need justice-involved individuals. DCJ makes long-term investments in its employees through the provision of education and training. The Department believes that in order to enhance public safety we must work collaboratively with the judiciary, law enforcement, schools, treatment agencies, and the community.

The Department shares information with community members, partners, and staff to keep communities safe by preventing and reducing crime and routinely evaluating which local policies support best practices. DCJ operates 24 hours a day, with nearly 650 regular, on-call, and temporary employees. The Department supervises justice-involved individuals and those defendants requiring pretrial services. DCJ's Juvenile Services Division operates the Donald E. Long Juvenile Detention Facility and is responsible for youth on formal and informal community supervision.

We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant.

Minimum Qualifications/Transferable Skills*:

• Equivalent to the completion of the twelfth (12th) grade.
• Two (2) years of increasingly responsible office and data systems records experience, including six (6) months of related/relevant records or equivalent database knowledge, that involved researching and evaluating records.
• Must pass a thorough background investigation, which includes being fingerprinted
• Must be able to become LEDS certified within three months of hire.
• Must be able to become an Oregon Notary within three months of hire.

Preferred Qualifications/Transferable Skills*: You do not need to have the following preferred qualifications/transferable skills to qualify. However, keep in mind we may consider some or all of the following when identifying the most qualified candidates. Please clearly explain on your application how you meet any of the following preferred qualifications/transferable skills.

• Experience working with confidential documents.
• Proficient in Google Workspace (Drive, Docs, Sheets, etc).
• Experience working in a law enforcement, criminal justice, or corrections environment.
• Experience with Criminal Justice databases (LEDS, eCourt, CIS, SWISS)

*Transferable skills: Your transferable skills are any skills you have gained through education, work experience (including the military) or life experience that are relevant for this position. Be sure to describe any transferable skills on your application and clearly explain how they apply to this position.

The Application Packet: Please be sure to provide all the materials below in your application submission:

• Online application: Explain all related experience (paid or unpaid) and training in the education and work experience sections of the application.
• Attach a resume (optional): Please indicate how you meet the required minimum qualifications. Attach the document to the on-line application. Be sure to explain in detail, including dates, all related work experience, paid or unpaid.
• Cover Letter (optional): Please explain why you are applying for this position and describe your leadership experience in a public safety setting or in a human services setting.

The Selection Process: For details about how we typically screen applications, review our overview of the selection process page. We expect to evaluate candidates for this recruitment as follows:

• Initial review of minimum qualifications
• An evaluation of application materials to identify the most qualified candidates
• Technical Assessment Exam
• Consideration of top candidates/Interviews
• Must pass a thorough background investigation which includes, but is not limited to a review of applicant's criminal, civil, driving, military, educational and employment history prior to employment.

Type of Position: This hourly position is eligible for overtime.

Type: Represented

FLSA: Non-Exempt

Schedule: Monday Friday, 40 hours per week

Location: Multiple locations in Multnomah County

Telework (Remote): This position is eligible for Hybrid on-site/telework subject to the Multnomah County Telework Policy and based on the Department's business needs. The exact amount of on-site/telework and schedule will be discussed with the hiring manager. Telework locations cannot be located outside of Oregon or Washington. The training period, which is a minimum of six months, will be completed in-person and on-site.

Multnomah County offers a comprehensive benefit package to all eligible employees. A few highlights include:

• Health insurance (medical, dental, vision).
• Defined benefit retirement plan (pension); Multnomah County pays for the employee's share of the state retirement contribution (6% of wages)
• Generous paid leave (vacation, sick, parental, bereavement, military etc.)
• Life insurance, short-term and long-term disability insurance
• Optional deferred compensation and flexible spending accounts
• Free annual Trimet bus pass
• Alternative wellness resources
• Public Service Loan Forgiveness (PSLF)

In accordance with Oregon Law, Multnomah County is not collecting school attendance dates in the initial application process; please do not include these dates in your resume, cover letter and other application materials.

Diversity and Inclusion: At Multnomah County, we don't just accept difference; we value it and support it to create a culture of dignity and respect for our employees.

We are proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran or protected veteran status, genetic information and other legally protected characteristics. The EEO Know Your Rights poster is available for your reference. Multnomah County is a VEVRAA Federal Contractor. We request priority protected veteran referrals.

Veterans' Preference: Under Oregon Law, qualifying veterans may apply for veterans' preference. Review our veterans'