Job Details
ADA Specialist
2025-12-08 Oregon Metro Portland,OR
Description:
At Metro, we strive to cultivate diversity, advance equity, and practice inclusion in all of its work. This means attracting and empowering a workforce that is inclusive of a broad range of human qualities. Workplace diversity is both a moral imperative and a business strength, essential to providing quality support and services to our region. Metro's goal is to hire, develop and retain highly skilled and talented individuals across all departments and programs who best reflect the diversity of our community.
TO QUALIFY
We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific in your application materials on how your background is relevant.
Minimum qualifications
If you were terminated for cause during any employment with Metro, or resigned in lieu of termination, you may be ineligible for rehire for a minimum of 3 years.
Hybrid Telework
At this time, this position is designated as "hybrid telework." You will have the option to work away from the office, although there may be times that coming into the office will be required. The manager will work with you to identify a schedule that balances the operational needs of the department and your needs. Employees must reside in Oregon or Washington to work at Metro
Like to have qualifications
You do not need to have the following preferred qualifications/transferable skills to qualify. However, keep in mind we may consider them when identifying the most qualified candidates. Your transferable skills are any skills you have gained through education, work experience, including the military, or life experience that are relevant for this position.
The application packet: The application packet consists of the following required documents. Please ensure that you upload these documents in your online application. Make sure your application is complete, missing any part of these items could result in an incomplete application and will not be moved forward in the recruitment.
The full-salary range for this position is step 1: $41.82 to step 7: $56.04. However, unless a candidate's qualifications justify, based on the requirements and Metro's internal equity review process, the appointment will likely be made between step 1: $41.82 to the equity range step 4: $48.42.
This position is eligible for overtime and is non-represented. It is classified as a Program Specialist, and is included in the Program Analyst series.
Classification descriptions are typically written broadly and do not include the specific duties and responsibilities of the positions.
Questions?
Recruiter: Carrie Gundermann
Email:
Additional Information
Equal employment opportunity
All qualified persons will be considered for employment without regard to race, color, religion, sex, national origin, age, marital status, familial status, gender identity and expression, sexual orientation, disability for which a reasonable accommodation can be made, or any other status protected by law.
Accommodation
Metro will gladly provide a reasonable accommodation to anyone whose specific disability prevents them from completing this application or participating in this recruitment process. Please contact the recruiter outlined in the job announcement in advance to request assistance.
Veterans' preference
Under Oregon Law, qualified veterans may be eligible for veterans' preference when applying for Metro positions. If you are a veteran and would like to be considered for a veterans' preference for this job, please provide qualifying documents as instructed during the application process.
Hybrid Telework
Positions designated as "hybrid telework," meaning you will have the option to work away from the office, although there may be times that coming into the office will be required. The designation of Hybrid Telework may be subject to change at a future time. All employees must reside in Oregon or Washington; Metro cannot support ongoing telework from other locations.
Pay equity at Metro
No matter who you are or where you work at Metro, you deserve to be paid fairly for the work you do.Every worker must get equal pay for equal work regardless of your gender, race, age, or other protected characteristics. has established processes and conducts routine pay equity reviews as part of the hiring process to ensure compliance with the 2017 Oregon Pay Equity Act.
Online applications
Metro accepts job applications online. If you need assistance or accommodation with your application, or access to a computer, please contact the recruiter outlined in the job announcement in advance to request assistance.
How to Apply
For tips on how to apply and more information on what the application process looks like, visit Metro's page.
Government Jobs
For assistance with your account or to reset your password please visit GovernmentJobs page.
Metro
Led by an elected council, this unique government gives all residents of greater Portland a voice in shaping the future and provides parks, venues, services, and tools at a regional scale. We find solutions for our area's garbage and recycling that protect clean air and water; help plan land use and development to provide jobs and safe transportation; manage local venues that provide a connection to arts and culture and help keep the economy growing; protect 17,000 acres of parks and natural areas, and run the Oregon Zoo, to keep nature close to home.
As part of the Metro family, you play a vital role in serving the people of the greater Portland region.
Family members, including eligible spouses, domestic partners, and children, are covered under most of our benefits programs. Benefits vary depending on position and full-time, part-time, and variable hour status.
This is a budgeted, regular status position with a full-time schedule. The position is eligible for these benefits:
Metro also offers a variety of perks for all employees, including free admission to the Oregon Zoo (including ZooLights!), Oxbow and Blue Lake Regional Parks, membership discount at Lloyd Athletic Club, credit union eligibility and more. Employees also receive access to financial wellness and legal consultation services, as well as first-time home buying and ownership counseling.
Some positions are represented by a union and have additional benefits.
01
What is your highest level of education?
02
What was the major or field of study for your highest degree? If you do not have a degree enter N/A.
03
Do you have two years of experience in ADA coordination?
04
Do you have experience working in a union environment?
05
Do you have experience working in a government agency?
06
Rate your experience in interpreting medical restrictions for job placement.
07
Rate your proficiency handling ADA interactive processes.
08
Rate your proficiency providing training on ADA compliance to various stakeholders.
Required Question
Salary: $41.82 - $56.04 Hourly
Location : Metro Regional Center, OR
Job Type: Full Time
Remote Employment: Flexible/Hybrid
Job Number: 2025-1230-HR-2
Department: Human Resources
Opening Date: 12/05/2025
Closing Date: 12/19/2025 11:59 PM Pacific
Position Summary
Hello, we're Metro! Metro is dedicated to shaping a better future for the greater Portland region. The work the people of Metro do every day benefits the lives of the people who live here, today, and tomorrow.
The Human Resources Total Rewards Team is looking for an ADA Specialist to ensure Metro complies with the American with Disabilities Act by serving as the main point of contact for accessibility issues and requests for Metro's workforce. The ADA Specialist will work closely with our leave specialists, workers compensation specialist and business partners and will oversee the implementation and evaluation of policies, procedures, and standards for effective administration and compliance with the Americans with Disabilities Act (ADA), Title I, and other applicable federal and state regulations.
As the ADA Specialist you will:
- Serve as the subject matter expert within the Human Resources Department on Title I of the Americans with Disabilities Act (ADA), and administer the organization's ADA policy and return to work programs in alignment with, and under the general direction and guidance of HR leadership and the Office of Metro Attorney (OMA).
- Act as the liaison between the employee and management to work through staff requests for accommodation. Respond to requests, emails, phone calls, assisting with paperwork, providing in-person site visits, tracking doctors' notes and work releases, building and maintaining relationships with doctors, supervisors, and employees.
- Coordinate light-duty and transitional work assignments in accordance with Metro's Occupational Return to Work Program (RTW) by partnering with management, identifying appropriate transitional work for employees who are returning from leave.
- Educate and train employees and managers on their responsibilities related to the ADA, reasonable accommodation, disability rights, and non-discrimination.
- Draft and maintain policies, procedures, documentation, and forms for Metro's ADA Program.
- Coordinate administrative aspects of all cases and claims, evaluate processes, and provide system administration.
- Maintain data in electronic files and/or directories as required for retention purposes.
- Deep understanding of Title I, Title II, Section 504 of the Rehabilitation Act under the Americans with Disabilities Act (ADA).
- Ability to interpret regulations and apply them to real-world situations.
- Clear, empathetic communication with employees, leadership, and other stakeholders.
- Build trust and foster a culture of respect and inclusion.
- Creative solutions to balance compliance with organizational resources.
- Manage timelines and resources to meet ADA standards.
At Metro, we strive to cultivate diversity, advance equity, and practice inclusion in all of its work. This means attracting and empowering a workforce that is inclusive of a broad range of human qualities. Workplace diversity is both a moral imperative and a business strength, essential to providing quality support and services to our region. Metro's goal is to hire, develop and retain highly skilled and talented individuals across all departments and programs who best reflect the diversity of our community.
TO QUALIFY
We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific in your application materials on how your background is relevant.
Minimum qualifications
- Bachelor's degree in a field closely related to assigned responsibilities or professional certification related to the job duties, and
- Three years of directly related professional experience, or
- Any combination of education, professional, volunteer and lived experience that provides the necessary knowledge, skills, and abilities to perform the classification duties and responsibilities.
If you were terminated for cause during any employment with Metro, or resigned in lieu of termination, you may be ineligible for rehire for a minimum of 3 years.
Hybrid Telework
At this time, this position is designated as "hybrid telework." You will have the option to work away from the office, although there may be times that coming into the office will be required. The manager will work with you to identify a schedule that balances the operational needs of the department and your needs. Employees must reside in Oregon or Washington to work at Metro
Like to have qualifications
You do not need to have the following preferred qualifications/transferable skills to qualify. However, keep in mind we may consider them when identifying the most qualified candidates. Your transferable skills are any skills you have gained through education, work experience, including the military, or life experience that are relevant for this position.
- Two years of experience in ADA coordination in a professional HR setting.
- Familiarity with best practices on interactive process, job analysis, light-duty placement, and compliance documentation.
- Strong knowledge of federal and state disability laws, including ADA and FMLA.
- Experience providing training and education on ADA Compliance.
- ACTCP Certification.
- Experience with assistive technology.
- Familiarity with disability justice principles and practices.
- Previous experience working in a union environment.
- Previous experience working in the public sector.
The application packet: The application packet consists of the following required documents. Please ensure that you upload these documents in your online application. Make sure your application is complete, missing any part of these items could result in an incomplete application and will not be moved forward in the recruitment.
- A completed Resume that includes the details for each employer
- Name of employer, working title
- Dates of employment; including if the work was full-time or part-time your title,
- Number of employees supervised
- Summary of your responsibilities
- A cover letter detailing what role you think an ADA Specialist plays in fostering a culture of inclusion beyond compliance and what strategies you would use to educate employees and management on their responsibilities under the ADA.
- Initial review of minimum qualifications
- In-depth evaluation of application materials to identify the most qualified candidates
- Consideration of top candidates/interviews
- Testing/assessments (if applicable)
- Reference check
- Background check for finalist candidate
The full-salary range for this position is step 1: $41.82 to step 7: $56.04. However, unless a candidate's qualifications justify, based on the requirements and Metro's internal equity review process, the appointment will likely be made between step 1: $41.82 to the equity range step 4: $48.42.
This position is eligible for overtime and is non-represented. It is classified as a Program Specialist, and is included in the Program Analyst series.
Classification descriptions are typically written broadly and do not include the specific duties and responsibilities of the positions.
Questions?
Recruiter: Carrie Gundermann
Email:
Additional Information
Equal employment opportunity
All qualified persons will be considered for employment without regard to race, color, religion, sex, national origin, age, marital status, familial status, gender identity and expression, sexual orientation, disability for which a reasonable accommodation can be made, or any other status protected by law.
Accommodation
Metro will gladly provide a reasonable accommodation to anyone whose specific disability prevents them from completing this application or participating in this recruitment process. Please contact the recruiter outlined in the job announcement in advance to request assistance.
Veterans' preference
Under Oregon Law, qualified veterans may be eligible for veterans' preference when applying for Metro positions. If you are a veteran and would like to be considered for a veterans' preference for this job, please provide qualifying documents as instructed during the application process.
Hybrid Telework
Positions designated as "hybrid telework," meaning you will have the option to work away from the office, although there may be times that coming into the office will be required. The designation of Hybrid Telework may be subject to change at a future time. All employees must reside in Oregon or Washington; Metro cannot support ongoing telework from other locations.
Pay equity at Metro
No matter who you are or where you work at Metro, you deserve to be paid fairly for the work you do.Every worker must get equal pay for equal work regardless of your gender, race, age, or other protected characteristics. has established processes and conducts routine pay equity reviews as part of the hiring process to ensure compliance with the 2017 Oregon Pay Equity Act.
Online applications
Metro accepts job applications online. If you need assistance or accommodation with your application, or access to a computer, please contact the recruiter outlined in the job announcement in advance to request assistance.
How to Apply
For tips on how to apply and more information on what the application process looks like, visit Metro's page.
Government Jobs
For assistance with your account or to reset your password please visit GovernmentJobs page.
Metro
Led by an elected council, this unique government gives all residents of greater Portland a voice in shaping the future and provides parks, venues, services, and tools at a regional scale. We find solutions for our area's garbage and recycling that protect clean air and water; help plan land use and development to provide jobs and safe transportation; manage local venues that provide a connection to arts and culture and help keep the economy growing; protect 17,000 acres of parks and natural areas, and run the Oregon Zoo, to keep nature close to home.
As part of the Metro family, you play a vital role in serving the people of the greater Portland region.
Family members, including eligible spouses, domestic partners, and children, are covered under most of our benefits programs. Benefits vary depending on position and full-time, part-time, and variable hour status.
This is a budgeted, regular status position with a full-time schedule. The position is eligible for these benefits:
- Medical, dental and vision health insurance
- Paid sick leave
- Paid vacation, holiday, and other leave
- Paid parental leave
- Full contribution to Oregon PERS retirement
- No-cost TriMet Hop Pass
- Employee Assistance Program
- Training opportunities
- Flexible schedules depending on position and department
- Hybrid/Telework living in Oregon /Washington depending on position and department
Metro also offers a variety of perks for all employees, including free admission to the Oregon Zoo (including ZooLights!), Oxbow and Blue Lake Regional Parks, membership discount at Lloyd Athletic Club, credit union eligibility and more. Employees also receive access to financial wellness and legal consultation services, as well as first-time home buying and ownership counseling.
Some positions are represented by a union and have additional benefits.
01
What is your highest level of education?
- Some high school (or less)
- High school diploma or GED
- Some college
- Associate degree
- Bachelor's degree
- Master's degree
- Doctorate degree
02
What was the major or field of study for your highest degree? If you do not have a degree enter N/A.
03
Do you have two years of experience in ADA coordination?
- Yes
- No
04
Do you have experience working in a union environment?
- Yes
- No
05
Do you have experience working in a government agency?
- Yes
- No
06
Rate your experience in interpreting medical restrictions for job placement.
- No experience
- Developing: Experience limited to less than 1 year
- Proficient: Regularly collaborated with supervisors and employees on interpreting medical restrictions and job placement for 2-4 years.
- Advanced: Regularly collaborated with supervisors and employees on interpreting medical restrictions and job placement for more than 5 years.
07
Rate your proficiency handling ADA interactive processes.
- Novice - I have not done any ADA interactive processes.
- Developing - I have done ADA interactive processes for 1-2 years.
- Proficient - I have provided and feel very confident handling ADA interactive processes. (3-5 years)
- Advanced - I have done ADA interactive processes for more than 5 years.
08
Rate your proficiency providing training on ADA compliance to various stakeholders.
- Novice - I have not provided any trainings on ADA compliance.
- Developing - I have been a co-trainer on ADA compliance.
- Proficient - I have provided many trainings on ADA compliance for 1-2 years.
- Advanced - I have provided advanced trainings on ADA compliance for 3-5 years.
Required Question