Job Details

[Customer Service / Remote] - Anywhere in U.S. / Up to $23.41 per hour / Medical, dental & vision / 401k / PTO / Equipment provided - As a Call Center Associate at Vector Security, you will: Receive inbound communications from customers via multiple channels including phone, chat, email and text and provide positive customer experiences; Enter accurate and complete documentation of all customer interactions into the business application; Review open work orders, research, and make outbound calls, emails, texts, and chats to customers to identify and resolve potential issues; Increase our service level by achieving individual call metrics which are reviewed on an ongoing basis...Hiring Immediately >>