Job Details

Senior Office Assistant

The Senior Office Assistant, operating under the general direction of the Program Supervisor and in collaboration with the regional leadership team, plays a key role in the core operational functions of Primary Care at Mid County Health Center. This position provides essential administrative and operational support, managing resources effectively to ensure the health center achieves operational excellence in service delivery. As a leader of clinic Office Assistant staff, the Senior Office Assistant is responsible for providing training and supporting the implementation of standardized operational workflows and procedures. While in this role, you will regularly apply a racial equity lens to all essential job functions to foster a work culture of safety, trust, and belonging for the highly diverse populations served by the Health Department, both within the office and the broader community.

As the Office Assistant Senior, you will:

• Lead daily cash management activities for the clinic, including training staff to balance cash at the end of the business day, logging daily transactions, and preparing funds for deposits
• Perform daily staffing and scheduling tasks to ensure adequate coverage
• Assist staff and providers with operational needs including equipment and set-up
• Perform complex administrative and clerical functions to support clinic operations; provide coverage for front desk and team clerical assistant functions as needed
• Manage clinic calendars, Google groups, and scheduling for staff and clinic leadership meetings; provide staff meeting support
• Maintain and update to staffing grids, clinic call-down list, and provider and team clinical matrix
• Coordinate interview panels, prepare personnel forms, and assist with scheduling for new employee orientation and staff training
• Order supplies, equipment; follow-up on issues and orders
• Complete supply inventory, including office supplies and medical supplies; coordinate with outside contractors for equipment maintenance and repair
• Serve as preceptor for front desk staff; provide coaching and subject matter expertise on front desk workflows, policies and procedures
• Act as delegated onsite operations leadership contact when Supervisor is offsite or unavailable
• Collaborate with the clinic sustainability team and regional leadership team on clinic operations quality improvement initiatives

Diversity and Inclusion: At Multnomah County, we don't just accept difference; we value it and support it to create a culture of dignity and respect for our employees. We are proud to be an Equal Opportunity Employer. As a Health Department employee you will create a work culture of respect, trust and understanding for the highly diverse populations the Health Department serves in the office and in the community. Every employee shares the responsibility for promptly bringing to the County's attention conduct that interferes with providing a work environment free of illegal discrimination and harassment.

To qualify, we will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant.

Minimum Qualifications/Transferable Skills*:

• Education/ training equivalent to the completion of the twelfth grade.
• Three (3) to six (6) years of relevant experience.
• Must pass a reference check.

Preferred Qualifications/ Transferable Skills*: You do not need to have the following preferred qualifications/transferable skills to qualify. However, keep in mind we may consider some or all of the following when identifying the most qualified candidates. Please clearly explain on your application how you meet any of the following preferred qualifications/transferable skills.

• Strong oral and written communication; able to communicate effectively with a diverse set of stakeholders.
• Experience or ability to synthesize data in order to independently solve problems or formulate recommendations.
• Ability to organize, prioritize and complete a variety of simultaneous tasks.
• Experience working with culturally and individually diverse groups.
• Deep understanding of disparities that inform equity driven approaches to the work.

The Application Packet: You must submit all requested items below. Failure to do so will be deemed as an incomplete application.

• A completed online application.
• A resume that explains all related experience (paid or unpaid) and training in your resume.
• A cover letter that expands on your resume, addressing how you qualify for the position, and why you are interested in the role.

Note: The application, resume, and cover letter should demonstrate your work experience/ skills and how it is related to those shown in the Overview and To Qualify sections of the job announcement. Please be thorough, as these materials may be scored and determine your eligibility for an interview. Please be mindful of checking your email inbox for messages from the Recruiter as you may be emailed requesting additional information. If a response is not received in a timely manner your application may not be considered.

Type of Position: This hourly position is eligible for overtime. Type: Represented FLSA: Non Exempt Schedule: Monday - Friday, either 7:30am - 4:00pm or 7:30am - 4:30pm Work Location: This position works onsite at Mid County Health Center, 12710 SE Division St, Portland, OR 97236.