Job Details

Overview

Holladay Park Plaza, Portland's premier upscale senior living community, is seeking a Receptionist to provide clerical and organizational support to the team, provide reception coverage for the front desk, and be the primary representative to all residents, guests, employees, and public visitors.

Schedule: Part Time - Friday 7pm-7am and Saturday 11pm-7am.

Pay: $20.00 - $23.00 / hr DOE

What you'll be doing:

• Champion Pacific Retirement Services (PRS) culture by ingraining our Mission ("Empower people to lead meaningful lives as they age."), Vision ("Shaping a future where aging is embraced as an opportunity to thrive.") and Core Values ("We Speak Up, We Step Up, We Lift Up, We Team Up") into all aspects of your role.
• Accept payment or bill accounts as necessary for additional services from residents and employees.
• Answer phone and provide information to caller or direct the call to the appropriate employees or resident. Receive inquiries and release information in accordance with established policies and procedures.
• Assist and/or direct residents to most appropriate department or person to meet their needs. Provide assistance and information to employees, residents, and guests on a regular basis via phone, memo, fax, email, or in person.
• Greet and assist visitors and guests interested in residency. Provide brochures to visitors and ask them to complete form for Sales and Marketing Department.
• Help provide security by greeting, assisting, and screening all visitors, guests, vendors, contractors, employees, and residents.
• Receive and send packages. Distribute daily mail the Postal Service is unable to deliver. Record information for incoming packages and notify employees or resident. Sort daily USPS and inter-office mail and forward to appropriate department

• One (1) year of experience in clerical office work, reception, scheduling, or a related field is preferred.
• Prior experience dealing with the public regularly and ability to demonstrate restraint and professionalism in delivering customer service to residents and the public.
• Ability to read, speak, write, and follow oral and written directions. Ability to fill out forms, keep accurate records and submit reports.
• Computers skills, including proficiency in Microsoft Office programs.
• Organizational skills.
• Good phone technique. Knowledge of basic office equipment (multi-phone lines, fax machines, computers, typewriters, photocopiers).

• 401(k) with 4% match
• Medical, Dental, Vision Benefits
• Employer-contributed retirement plan
• Generous PTO (paid time off) plan
• Company paid life insurance
• Discounted TriMet passes or discounted parking
• Costs covered for license/certification renewal (when applicable)
• Use of our indoor swimming pool and fitness center
• Scholarship Opportunities
• Employee Appreciation Programs!
• PayActiv (early wage access)