Job Details

Join Our Team as a Front Desk Agent

The Front Desk Agent is the ultimate guest experience gurumastering the art of warm welcomes, smooth check-ins, and friendly farewells. You're the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine.

Key Skills/Responsibilities

• Guest Service Superstar: You bring the warm vibes and top-tier service that make guests feel right at home. Whether it's a quick question or a big request, you're all about making their stay unforgettable.
• Communication Champ: You know how to get the message acrossclearly, confidently, and with a smile. Whether it's chatting with guests or coordinating with the team, you keep things flowing smoothly.
• Quick-Thinking Problem Solver: When challenges pop up, you're already on it. You think fast, act smart, and turn potential hiccups into happy endings.
• Multitasking Marvel: Juggling reservations, check-ins, check-outs, and financial details? No problem. You keep it all organized and running like clockwork.

Education & Experience

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

Property Information:

Offering free shuttle service to nearby Portland International Airport, this hotel offers free Wi-Fi. From the on-site MAX Light Rail station, downtown Portland is minutes away. The Residence Inn by Marriott Portland Airport at Cascade Station has large suites with separate sleeping and living areas. The kitchen is equipped with stove, dishwasher and conventional oven. The 32 inch flat-screen TV has cable channels. Guests can go for a swim in the indoor saltwater pool or relax in the hot tub. The on-site fitness center comes with cardio equipment and free weights. The hotel serves an extended hot breakfast buffet every morning. Guests can mix in with other guests at the social evenings, which are organized 3 times a week.