Job Details

Service Coordinator

PacifiCorp is seeking customer-centric candidates to grow and sustain our commitment to a culture of customer service excellence, environmental sustainability, inclusion & belonging. This role supports day?to?day operations at an electric utility.

Date: Dec 30, 2025
Location: Portland, OR 97211

Responsibilities

• Manage emails, letters, packages, phone calls and other forms of correspondence.
• Process paperwork for internal or external use across various work groups.
• Organize and maintain project data to assist management with reporting requirements.
• Assist other service coordinators as needed to meet team objectives and deliverables.
• Provide extended work shifts during emergency operations.

Requirements

• High School or GED equivalent.
• Two years customer service experience.
• Proficient with Microsoft Office Suite.
• Detail oriented with the ability to multi?task.
• Pass a clerical aptitude test and a typing test at 30?WPM.
• Clear communication skills in person, in writing and over the phone.

Preferences

• Three to five years of experience in a utility field operations environment.
• Two or more years of experience as a group or administrative assistant.
• Experience with SAP software and rapid learning of proprietary systems.
• Excellent time management and organizational skills.
• Accurate use of a 10?key keyboard.

Additional Information

Hiring Range: $26.26 per hour

Benefits: Health care, retirement, paid time off, tuition assistance, paid short?term and long?term disability, paid bereavement leave.

Employees must be able to perform the essential functions of the position with or without an accommodation.

PacifiCorp is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or religious creed, age, national origin, ancestry, citizenship status (except as required by law), gender (including gender identity and expression), sex (including pregnancy), sexual orientation, genetic information, physical or mental disability, medical condition, veteran or military status, familial or parental status, marital status or any other category protected by applicable local, state or U.S. federal law.

Unless otherwise required by law, all offers of employment are contingent upon the successful completion of a background check and drug screening including for marijuana. While marijuana is legal in several states, including Oregon, a positive test for positions in Oregon may disqualify a candidate. The company complies with the laws of Washington and California and only obtains and considers positive tests for marijuana in safety?sensitive positions or those covered by U.S. Department of Transportation regulations.