Job Details

Job Title Service Now Developer

Location Pleasanton, CA or Pasadena, CA or Atlanta, GA

Relevant Experience (in Yrs) IT Service Management (5+yrs), Service Now (4+yrs), Total (8+yrs)

Technical/Functional Skills
• ServiceNow development experience
• Technical expert in ServiceNow with a minimum 4 years working experience as Developer and 8 years overall in IT.
• Experience with implementing multiple ServiceNow Service Catalog and Service Portal across different domains in a large enterprise
• Experience with implementing multiple ServiceNow ITSM, ITBM, CMDB
• Experience working on VRCC/RM
• Perform the delivery using agile methodologies.
• Work with the data providers and transform the data as per the business requirements for reporting.
• Ability to work effectively, with minimal day-to-day supervision, and contribute significantly to the success of the practice globally
• Flexible work style and experience managing to defined deadlines and work under tight time constraints.
• Experience in Web development languages, specifically JavaScript, XML, AngularJS and HTML/CSS
• Strong analytical, problem solving, organizational and planning skills

Experience Required 8+

Roles & Responsibilities
• Design, develop solution for sending data to Service Now through Soap, REST API, WSDL files
• Implement, enhance and integrate ServiceNow platform, service catalog and Service Portal per business requirements in a highly collaborative, inclusive and tolerant environment.
• Design, develop solution for integrating Service now and populating CMDB CI classes
• Design, develop solution for integrating Service with other integrations applications
• Design, develop solution for IT Asset Management, ITSM module of ServiceNow.
• Complete development, configuration and workflow administration to support business processes on the platform.
• Provide day to day operational support and maintenance including planned maintenance outages.
• Collect, consolidate and analyze service metrics to facilitate decision making related to service improvements.
• Conduct unit testing and install new modules, releases and version upgrades.