Job Details

Why consider this job opportunity:

• Attractive compensation package with monthly bonus opportunities
• Comprehensive benefits including paid holidays, PTO, 401k with match, and Health & Wellness programs
• Ongoing training and a strong focus on culture and community
• Mentorship and professional development opportunities including a CES Advisory Board
• Career advancement pathways for Center Support and Client Care

What to Expect (Job Responsibilities):

• Maintain client charts and ensure information is up to date
• Prioritize welcome and confirmation calls while providing friendly and enthusiastic customer service
• Manage clinic schedule to ensure efficient patient care for walk-in and scheduled appointments
• Enter stock and custom orders, performing weekly inventory audits for accuracy
• Maintain a clean, inviting, and friendly environment for clients

What is Required (Qualifications):

• High School Diploma or equivalent
• Experience in customer service and office administration
• Excellent oral and written communication skills, with the ability to establish and maintain a professional rapport with clients and co-workers
• Proficiency with computers, including scheduling software and MS Office
• Strong multi-tasking, organization, and time-management skills

How to Stand Out (Preferred Qualifications):

• Previous experience in the hearing healthcare industry
• Familiarity with hearing aid technology and basic troubleshooting skills
• Ability to facilitate and support with remote care solutions

We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.