Job Details

divh2Customer Service Representative/h2pThe Customer Service Representative will handle customer inquiries, provide product and service information, resolve issues, and support clients through email, phone, and online communication channels. This role is fully remote and ideal for someone who is patient, organized, and committed to delivering excellent service./ppKey Responsibilities:/pulliRespond to customer inquiries via email, phone, and chat/liliProvide accurate information about products, services, and order status/liliResolve customer issues efficiently and professionally/liliDocument interactions and maintain accurate records in CRM systems/liliEscalate complex issues to the appropriate departments/liliSupport internal teams by relaying customer feedback and insights/liliMaintain a high level of professionalism and customer satisfaction/li/ulpRequired Qualifications:/pulliStrong communication and interpersonal skills/liliAbility to handle customer concerns with patience and professionalism/liliBasic computer proficiency (Microsoft Office, CRM tools, email platforms)/liliStrong attention to detail and problem-solving abilities/liliAbility to work independently in a remote environment/liliHigh school diploma or equivalent/li/ul/div