Job Details

Overview

Title: Chief Administrative Officer

Location: NARA River House - 211 SE Caruthers St., Portland, OR 97212

Schedule: In person, Monday through Friday, approximately 8:00 AM – 5:00 PM

Wage Range: $160,000.00 – $190,000.00 salaried, Exempt

If you are a motivated and dedicated Chief Administrative Officer looking for an opportunity to contribute to an organization making a positive impact, we want to hear from you!

Company Mission

The mission of NARA NW is to provide education, physical, mental health services, and substance abuse treatment that is culturally appropriate to American Indians, Alaska Natives, and anyone in need.

About The Company

At NARA NW, we deliver services and support to Native American and Alaska Native communities, helping individuals lead healthier, more fulfilling lives. With over 450 employees across a variety of programs—including medical and dental care, addiction treatment, housing assistance, and enrichment initiatives—NARA NW offers numerous opportunities for growth and advancement, all while making a tangible, positive impact on the lives of others.

Position Overview

The Chief Administrative Officer is a key member of NARA NW's executive leadership team and is responsible for advancing the organization's mission through the development, implementation, and oversight of strategic initiatives. Reporting directly to the CEO, this role is generally responsible for overseeing the day-to-day effective and efficient operation of the organization, including primary responsibility for the following departments: Information Technology; Human Resources; Data Analytics and Reporting; and Facilities. Department assignments may change. The Chief Administrative Officer will work collaboratively across departments to drive innovation, ensure alignment with organizational goals, and enhance the visibility, effectiveness and impact of NARA NW within the community, with a focus on serving American Indian/Alaska Native populations and other underserved groups.

What You Will Do

• Provides operational oversight by managing the day-to-day operations of the organization and assigned departments.
• Oversees the following departments, including supervision of the department heads: Information Technology; Human Resources; Data Analytics and Reporting; and Facilities.
• Provides leadership and oversight to operations directors and managers to ensure operations are efficient, effective and consistent.
• Ensures problem resolution of utilization of systems, facilities, equipment, and supplies for the organization.
• Participates in forecasting and planning support of capital and projects. Works on cost management by collaborating with financial and medical leaders to identify opportunities, reduce costs, and eliminate non-value costs.
• In cooperation and collaboration with the VP of Whole Person Care and other clinical leaders, provides management oversight for operational systems to support effective clinic workflows, optimization and organizational alignment, including integration of physical, mental and oral health care, substance use disorder (SUD) treatment, and social care supports.
• Coordinates facility and program planning, budget preparation and revenue cycle optimization.
• Supervises Safety and Emergency planning procedures and requirements.
• Makes regular organization assessments and suggestions for improvement; implements those suggestions approved by the CEO.
• At the request of the CEO, may serve as one of the agency's liaisons with funders, grantors and regulators including state and federal agencies.
• Understands and supports operational excellence at each of the organization's programs and facilities.
• Works with other executives in the standardization of operations across all health center locations.
• Reviews on an ongoing basis the services being offered and assists with development of new programs as needs emerge.
• Provides oversight and facilitation of operational activities between and among departments.
• Ensures compliance with all appropriate state, federal and local laws and regulatory requirements for a FQHC.
• Participates in management team meetings that support the strategic and tactical direction of the organization.
• Collaborates with the executive management team to create and implement the organization's strategic plan to ensure its goals and objectives are met.
• Moves seamlessly from idea to execution, while being responsible for handling all details.
• Inspires teams to move with her/him/them and develops and mentors staff.