Job Details

Call Processing/ Paging (answering, screening, routing, paging etc.) Use Information Systems for the following call types: Informational. Emergent After-hours clinic and/or healthcare support Physician Advice and Referral Calls On-call and paging support o Multiple marketing events for OHSU Provide information to callers, including directions, addresses and hours of operation Paging appropriate personnel or on-call staff. Data Entry Assist departments with data entry for on-call schedules or paging status Change/check status/referal of pagers including forwarding calls from one pager to another and blocking pagers for vacations, in-surgery, unavailable, etc. Emergent Call Processing Answering, coordination, and communication of numerous emergency procedures and OHSU Alerts. Other Duties as Assigned by Department Required Qualifications High School Diploma or GED; AND - One year of experience in a call/contact center, preferably in a medical or hospital setting; OR - Two years of heavy ...Call Center, Representative, Processing, Healthcare, Technology