Job Details

POSITION PURPOSE AND SUMMARY

The Overnight Laundry Services Attendant plays a vital role in providing our guests with an outstanding experience during their stay. This position involves assisting guests throughout the night, managing check-ins and check-outs, as well as overseeing laundry responsibilities while strictly adhering to safety and security protocols according to company standards.

KEY RESPONSIBILITIES

• Demonstrate a strong commitment to ensuring a memorable experience for guests and fellow team members.
• Facilitate the check-in and check-out processes for guests, including handling payments in accordance with established procedures.
• Manage laundry tasks with care, including stain removal, washing, drying, and folding various items such as linens, towels, and blankets.
• Ensure dishware is washed and handled according to company standards.
• Maintain housekeeping carts and laundry rooms, ensuring all necessary supplies are available to meet hotel requirements.
• Prepare the grab-and-go breakfast setup according to brand specifications.
• Conduct regular inspections of the hotel premises to uphold cleanliness and address any maintenance issues.
• Adhere to all safety and security protocols, promptly reporting any concerns.

ADDITIONAL RESPONSIBILITIES

• Assist with cleaning various areas of the hotel as needed, including the front desk and common spaces.
• Take ownership of the overall cleanliness of the hotel.
• Perform additional tasks as directed by management.

SHIFTS

This position typically requires working from 11:00 PM to 7:00 AM.

BENEFITS

• Weekly Pay!
• Competitive Wages
• A supportive and positive working environment
• Employee Recognition Programs
• Vision Insurance
• 401(k) Savings Plan
• Employee Assistance Program (EAP)
• Discounts through the Employee Perks Program

COMPENSATION

Compensation varies based on position criteria and experience level, while ensuring compliance with minimum wage laws.

ESA Management, LLC is proud to be an Equal Opportunity Employer, committed to non-discrimination in all employment practices.

KNOWLEDGE, SKILLS, ABILITIES & COMPETENCIES

• Proficient in English for effective communication with guests and staff.
• Ability to utilize the property management system and perform necessary audits.
• Familiarity with safety instructions and operational procedures.
• Ability to complete reports and correspondence accurately.
• Strong mathematical skills for managing transactions.
• Exhibit good judgment in all situations.
• Aptitude for promptly resolving guest-related issues.

WORK ENVIRONMENT

• Regularly required to stand and navigate through the hotel.
• Frequent bending and positioning to access lower areas.
• Capability to lift and move laundry and dishes up to 25 pounds.
• Occasionally push and pull carts weighing up to 50 pounds.
• May involve working at heights and exposure to various environmental conditions.
• Work is conducted in moderate to loud noise levels.
• Occasional travel to support other locations may be necessary.

MINIMUM QUALIFICATIONS

• High School Diploma or GED, or equivalent experience in a related field.