Job Details

We are looking for a dedicated Delivery Operations Specialist who will ensure the timely and safe delivery of parts and products to our valued customers. This role involves operating store vehicles, managing customer returns, and collecting payments for C.O.D. deliveries. Bilingual candidates, especially those fluent in Spanish, are encouraged to apply!

Key Responsibilities:

• Safely operate company vehicles to deliver products and components to professional customers.
• Utilize delivery management hand-held devices for processing deliveries, capturing signatures, and conducting vehicle mileage updates and inspections.
• Maintain cleanliness and upkeep of delivery vehicles while performing daily inspections prior to departure.
• Secure company property, including vehicles, keys, and collected monies, to ensure their safety at all times.
• Handle customer returns, including warranty items, and accurately complete necessary documentation.
• Communicate customer needs and issues promptly to store management.
• Report any vehicle maintenance needs, damage, or accidents to the store manager immediately.
• Ensure fuel levels are adequate and secure vehicles at end of each day.
• Record work hours as per company policy.
• Assist with various other duties as assigned, such as customer service, stocking, and merchandising.

Qualifications & Skills:

• Strong ability to match alphanumeric sequences quickly.
• Excellent interpersonal communication skills.
• Flexibility to adapt to changing delivery circumstances.
• A clean driving record that meets company standards.
• Possession of a valid state driver's license and compliance with company driving eligibility requirements.
• Desirable: Familiarity with automotive parts and capability to operate light store equipment.
• Fluency in multiple languages (Spanish preferred).

Compensation and Benefits:

• Attractive wages and paid time off.
• Stock purchase plan and 401k with employer contributions starting on day one.
• Comprehensive medical, dental, and vision insurance with an option for a Flexible Spending Account (FSA).
• Team member wellness programs.
• Tuition assistance programs for educational advancement.
• Dynamic career growth opportunities within the company.

O'Reilly Auto Parts is proud to be an equal opportunity employer. We embrace diversity and do not discriminate on any protected status in accordance with applicable laws. If you require accommodation during the application process, please reach out with your requests.