Job Details

Join Our Team:

Embrace an exciting career with us as a Beverage Server! Immerse yourself in the dynamic world of cinema while providing exceptional service that enhances the movie-going experience for guests.

Role Summary:

As a Beverage Server, your primary responsibility will be to guide guests in their selection of delicious food and beverages, contributing to an unforgettable movie experience. You will actively greet guests with warmth, make tailored menu suggestions, and maintain a thorough understanding of our offerings to ensure quick and efficient service. This role is a crucial link between our guests and the kitchen team.

You may also be asked to cross-train in other roles such as Restaurant Worker, Concessionist, Box Office Cashier, or Usher as staffing needs arise.

Responsibilities:

• Welcome guests with a bright smile and professional demeanor.
• Demonstrate complete knowledge of bar and menu items to enhance the guest experience.
• Accurately record food and beverage orders swiftly.
• Manage transactions on the assigned register, ensuring a proper cash balance and reporting any discrepancies.
• Verify guest identification to confirm they are at least 21 years old for all alcohol transactions.
• Ensure alcohol is consumed in designated areas only.
• Utilize suggestive selling techniques consistently.
• Work collaboratively with the kitchen team to ensure accurate food orders.
• Regularly sanitize high-contact areas for both employees and guests.
• Utilize Personal Protective Equipment appropriately while performing tasks.
• Adapt to the frequency and scope of cleaning tasks as required.
• Monitor safety and security concerns and report them to management.
• Perform additional work-related duties as needed.

Requirements:

• Must provide proof of age (18 or 21 depending on state legislation).
• Complete basic food handling training and obtain any necessary local or state certifications.
• Participate in Safe Alcohol Service training if working with alcohol.
• Availability to work flexible hours, including evenings, weekends, and holidays.
• Consistent and punctual attendance is required.
• Display an energetic and friendly attitude throughout shifts.
• Provide excellent guest service at all times.
• Proficient in cash handling and possess basic math skills.
• Strong verbal and written communication skills with the ability to engage with diverse guests.
• Ability to work well within a team and independently.
• Takes direction promptly and responds with a sense of urgency.

Physical and Environmental Requirements:

• Frequent bending, kneeling, and lifting up to 50 lbs.
• Active standing, walking, and reaching throughout the theater.
• Moderate to high noise levels may be present.
• Ability to remain standing for extended periods.

Benefits Available:

Join our Cinemark family and enjoy a variety of exciting benefits for both hourly and salaried team members:

• Employee Discount
• 401(k) Matching*
• Growth Opportunities
• Education Assistance*
• Health Benefits*
• Parental Leave*
• Paid Time Off*
• Daily Pay*
• Free Movies*

*Benefits may vary by career category, so please check the specific details on our career site.

This job description serves as a general guideline of your duties and responsibilities at Cinemark and is not a legally binding contract. Cinemark maintains the right to amend or modify the job description as necessary. Reasonable accommodations may be provided to enable individuals with disabilities to perform essential functions. All Cinemark locations are smoke-free workplaces.

Cinemark is an Equal Opportunity Employer.