Job Details

Job Description

Join our team to create an outstanding customer experience through exceptional service! As a Drug General Merchandise Lead Clerk, you will play a vital role in maintaining a safe and clean environment that encourages our customers to return. You'll oversee and supervise all functions and activities of the Drug GM department, ensuring smooth day-to-day operations while embracing our Customer 1st strategy. Your efforts will be vital in upholding our core values of respect, honesty, integrity, diversity, inclusion, and safety.

Responsibilities

• Foster trust and respect among associates.
• Communicate vital company, department, and role-specific information to associates.
• Encourage teamwork and collaboration to achieve store goals.
• Set performance goals for the department and empower associates to meet or exceed targets.
• Manage scheduling to effectively accommodate customer volume during operating hours.
• Train and develop associates, participating in the performance appraisal process.
• Ensure adherence to local, state, and federal laws and company guidelines.
• Create a welcoming environment by assisting customers with inquiries about products.
• Gain and maintain product knowledge to provide informed recommendations.
• Offer product samples to help customers discover new items.
• Inform customers about Drug GM specials and promotions.
• Develop and execute a business plan to achieve departmental goals.
• Understand store layout and assist customers in locating products.
• Collaborate with store management on sales promotions.
• Educate department associates about ongoing and upcoming promotions.
• Prepare and submit seasonal critiques to the sales and merchandising supervisor.
• Implement the promotional plan for the department.
• Stay updated on current, seasonal, and special ads.
• Monitor and control departmental expenses.
• Maintain awareness of inventory conditions and report discrepancies.
• Schedule and execute daily, weekly, and monthly price changes.
• Organize and supervise inventory processes.
• Train associates on inventory management and ordering systems.
• Reinforce safety protocols and address unsafe conditions promptly.
• Conduct preventive maintenance checks on equipment and report repairs needed.
• Report any customer or employee accidents to management.
• Identify and report safety risks or illegal activities, including theft or fraud.
• Work effectively in a fast-paced and sometimes stressful environment.
• Manage conflicts in a reasonable, non-confrontational manner.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when needed to resolve issues.
• Provide support to diverse individuals, including minors and those with special needs.
• Perform all essential functions of the position with or without reasonable accommodation.

Qualifications

• Strong communication skills.
• Basic math skills (counting, addition, and subtraction).
• Able to handle stressful situations effectively.

Desired:

• High school diploma or equivalent preferred.
• Management experience preferred.
• Experience in Drug GM or retail.
• Proficiency in a second language (speaking, reading, or writing) is a plus.

About Us

We are part of the Kroger family of companies, proudly serving Fred Meyer customers in over 120 stores. With a focus on innovation and diversity, we work hard to create amazing experiences for our customers, communities, and each other. Our commitment to valuing people drives us to help you grow in your career and life.

Whether you're pursuing a part-time position or a new career path, apply today to join the Fred Meyer family!

What you'll receive from us:

The Kroger Family of Companies offers comprehensive benefits to support your well-being, including:

• A range of healthcare coverage with affordable medical, dental, vision, and prescription plans.
• Flexible scheduling in full- and part-time roles, along with paid time off.
• Emotional and financial support through an Employee Assistance Program.
• Valuable discounts on purchases, including food and technology.
• Up to $21,000 in tuition reimbursement throughout your career.
• Opportunities for growth through extensive training programs.

Visit our benefits page for more information about eligibility!