Job Details

JOB SUMMARY:

The Check Services Specialist I will support the critical check processing operations, ensuring accurate, efficient handling of financial transactions while developing foundational skills in banking operations.

ESSENTIAL FUNCTIONS:

• Check Processing:

• Process incoming and outgoing checks accurately
• Verify check details and supporting documentation
• Perform daily reconciliation tasks
• Identify and escalate potential discrepancies

• Operational Support:

• Maintain detailed transaction records
• Scanning and imaging check documents
• Support departmental administrative tasks
• Follow established check processing procedures

• Customer Service:

• Handle basic member inquiries about check transactions
• Provide professional, courteous support
• Escalate complex issues to senior specialists

KNOWLEDGE, SKILLS & COMPETENCIES:

• Required Skills:

• Strong attention to detail
• Basic computer proficiency
• Excellent communication skills
• Ability to learn quickly
• Fundamental math and analytical skills

• Technical Competencies:

• Basic understanding of financial transaction systems
• Proficiency in Microsoft Office suite
• Willingness to learn new technologies and systems

QUALIFICATIONS:

• Educational Requirements:

• High School Diploma or equivalent

• Experience:

• 1-year financial services experience preferred but not required
• Advancement Criteria from CSS I to CSS II
• Consistent high-performance evaluations
• Mastery of check processing skills
• Successful completion of advanced training programs
• Demonstrated ability to handle complex scenarios

Status: Full-time, In-Person (Option for one day at home per week)

Hours: Shift flexibility expected to ensure consistent coverage