Job Details

Who We Are

From our humble beginnings to becoming a beloved spot in our community, our story is one of innovation, community, and the pursuit of the perfect scoop. Each flavor tells a story, and every cone holds more than just ice cream-it holds memories, smiles, and moments of pure joy. We pride ourselves on our ever-evolving menu, offering classic favorites and introducing new, exciting flavors to surprise and delight our guests.

Using ice cream as the platform, we pioneer and share experiences that inspire and connect us all.

Position Summary:

The Baker 1 team member is an entry-level role on the Bake team and serves as the primary development pathway into the Baker 2 position. The Bake team's goal is to bake and produce all inclusions and variegates for our finished ice cream. As a Baker 1, team members begin learning foundational skills in ingredient preparation, product handling, food safety, recipe understanding, and production flow. A key responsibility of this role is preparing and organizing inclusions for the Spin team by cutting, breaking, or processing product to meet Spin-ready specifications. The Baker 1 team member supports production by ensuring inclusions are prepped accurately, stored efficiently, and ready when needed.

Essential Functions:

• Assess equipment, tools, and ingredient needs at the start of each assigned project
• Prepare inclusions for spinning using semi-automated cutters, hand tools, or manual methods
• Support the bake process by following the daily production schedule and completing recipe steps appropriate for the Baker 1 level
• Maintain a clean, organized, and safe workspace to support consistent, high-quality production following Good Manufacturing Practices (GMPs)
• Troubleshoot basic issues such as ingredient outages, supply needs, or minor product inconsistencies, escalating to a Baker 3 or Supervisor as needed
• Store, label, and organize sub-assemblies after each project to support efficient production flow for both Bake and Spin teams
• Accurately complete daily ingredient tracking sheets, work orders, and other required documentation
• Manually clean equipment and tools as part of daily sanitation procedures
• Contribute to completing the End-of-Day Checklist
• Accurately enter production completion and quantities into NetSuite, verifying amounts and work order numbers to support inventory and reporting accuracy

Joining Our Team

Qualifications:

• Prior experience working in commercial food preparation, manufacturing, production, or warehouse environment.
• Baking experience preferred

Knowledge and Critical Skills:

• Good attention to detail and ability to follow recipes and instructions
• Basic counting and math skills for measuring and portioning ingredients
• Able to work in a fast-paced production environment
• Clear communication and solid teamwork skills
• Comfortable working in a manufacturing facility and alongside other teams
• Reliable, consistent, and able to follow safety, sanitation, and quality guidelines
• Shows curiosity, willingness to learn, and interest in growing within the Bake department
• Fluency in English

Benefits & Perks:

• Financial Flexibility: Optional Everyday Pay for access to earned wages anytime, plus a 401(k) match with a 50% company match up to 1% of your salary after three months.
• Health & Wellness: Medical, Dental, and Vision insurance available the first of the month following or coinciding with the hire date, plus FSA, HSA, Accident, Critical Illness, and Hospital Indemnity coverage options.
• Mental Health Support: Free, 24/7 access to licensed mental health professionals for you and your family through multiple support options, including text, chat, web, in-person, and group sessions.
• Work-Life Balance: Two consecutive days off weekly, Paid Sick Time (40 hours upon hire, then accrued at 1 hour per 30 hours worked), approximately two weeks of Paid Time Off (PTO) per year for the first two years (increasing to three weeks in years 3-5, and four weeks starting in year 6), 12 weeks of Paid Parental Leave at 70% of pay, and holiday pay for 12 recognized holidays.
• Perks & Discounts: 30% Team Member discount, early access to new flavors, Commuter FSA, UHC Wellness Rewards (earn up to $1,000), and affordable FIGO Pet Insurance.
• Education & Career Growth: Up to $1,800 per year in Educational Assistance, plus career pathing and development opportunities.
• Inclusive Culture: A supportive, welcoming workplace where every Team Member is valued and respected.

Wage Transparency:

We are actively embracing pay transparency by disclosing the hiring wage for this role as $17.78 - $18.96, highlighting its full earning potential within the broader range of $17.78 - $21.73.

Food Allergy Warning

This position requires working in an environment where common food allergens, such as peanuts, tree nuts, dairy, eggs, soy, wheat, and seafood, are present. If you have severe allergies, please take this into consideration when applying. Reasonable accommodations are available to support individuals with disabilities.

X-Ray Machine Warning Only

Please note that this position involves working in an environment where X-ray machines are frequently used. If you have any implanted medical devices, such as pacemakers, defibrillators, or other electronic implants, please consult with your healthcare provider to ensure that working around X-ray machines will not interfere with your device or pose any health risks.

Your safety and well-being are our top priorities. If you have any questions or require additional information, please feel free to contact us.

Equal Employment Opportunity (EEO) Statement

Salt & Straw fosters an inclusive workplace where all team members and applicants are treated fairly, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, age, or any other protected status. We are committed to providing equal employment opportunities for all. If you are a U.S. applicant with a disability and need assistance or a reasonable accommodation to apply, please contact our Talent team at ...@saltandstraw.com.

Work Authorization and E-Verify

We participate in E-Verify to confirm work authorization but do not use this process to pre-screen applicants. Qualified candidates with criminal histories are also considered in accordance with applicable laws.

Our Values

Create the Unbelievable

Show Up Generously

Act with Thoughtful Curiosity

Share Human Kindness

Make It Count

These values are the sprinkles on top, guiding us to create happiness through moments of wonder in every scoop, smile, and shared moment. They form the foundation of our brand and shape the culture of our workplace.